Job Information
TEKsystems Patient Access Representative in Detroit, Michigan
Description
5 openings- They need people that will work 7am-7p and 7p-7a, 3 days on 2 days off, 2 days on, 3 days off. with this schedule they will work every other weekend and holidays as well. They will work the holiday if it falls on the day they were scheduled. This role will be in L&D and employees will be bedside registering patients and gathering all insurance and demographic information that is needed. Not as fast paced at the ED. They will work on a computer all day, everyday.
This role will be supporting the Emergency Department specifically
JOB SUMMARY
Responsible for duties in support of departmental efficiencies which may include: but not limited to
performing scheduling, registration, patient pre-admission and admission, reception and discharge
functions. Must obtain complete and accurate patient demographic information. Patient Access
representatives also must employ proper, compliant patient liability collection techniques before,
during & after date of service
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
1.
Greeting customers following Conifer Standards of Care, provides world-class
customer service, completes full patient registration at date of service, adheres to
financial & cash control policies & procedures, thoroughly explains and secures
Hospital & patient legal forms (i.e., Advance Directives, Conditions of services,
Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan
Protected Health Information, create and file patient information packets/folders for
upcoming Hospital services. May also assist with scheduling diagnostic procedures
(enters data in scheduling system, provide customer with appointment instructions,
other tasks as needed).
2.
Educates patients about patient financial liabilities, employs proper, compliant
patient liability collection techniques before, during & after date of service, performs
Hospital cash reconciliation & secured payment entry in adherence to financial &
cash control policies & procedures.
3.
Secures medical necessity checks/verification in accordance to Centers for
Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility,
completes assigned registration financial clearance work lists activities, obtains
insurance authorizations for scheduled & unscheduled Hospital services, and
secures inpatient visit notification to payors. May also assist with scheduling and
coordinating post discharge care for patients.
Skills
Medical Office, data entry, customer service, computer skills, patient registration, patient access, prior authorization
Top Skills Details
Medical Office,data entry,customer service,computer skills
Additional Skills & Qualifications
▪ Must have medical office experience!
▪ Minimum typing skills of 35 wpm
▪ Demonstrated working knowledge of PC/CRT/printer
▪ Knowledge of function and relationships within a hospital environment preferred
▪ Customer service skills and experience
▪ Ability to work in a fast paced environment
▪ Ability to receive and express detailed information through oral and written
communications
▪ Course in Medical Terminology required
▪ Understanding of Third Party Payor requirements preferred
▪ Understanding of Compliance standards preferred
▪ Must be able to perform essential job duties in at least two Patient Access service areas
including ED.
▪ Uses proper negotiation techniques to professionally collect money owed by our
Patients/Guarantors.
▪ Builds and maintains collaborative relationships with both internal and external Clients
that lead to more effective communication and a higher level of productivity and accuracy.
▪ Must be able to appropriately interpret physician orders, medical terminology and
insurance cards while maintaining Conifer Standards of Care.
Experience Level
Intermediate Level
send resume' to kvanduren @teksystems.com
Pay and Benefits
The pay range for this position is $18.50 - $18.50
• Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Detroit,MI.
Application Deadline
This position will be accepting applications until Dec 14, 2024.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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