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*TITLE OF POSITION: *Operations Manager

IMMEDIATE SUPERVISORS: Executive Director

FLSA Status: Non-exempt

*GENERAL SUMMARY: *The Operations Manager will assist with the agency's Early Childhood Education direct services and EHS-CCP programs. This work will include providing leadership and direction to the direct services and EHS-CCP partnering sites so that they can provide high quality comprehensive services to children and families in our early childhood education programming. The Operations Manager will demonstrate a commitment to early childhood education best practices, a clear understanding of Head Start performance Standards, licensing requirements and the ability to lead innovation and facilities maintenance and monitoring around safety.

EDUCATION AND/OR EXPERIENCE

• Bachelor's degree (BA) in Early Childhood Education/Child Development or a related field.
• Minimum five years of experience with early childhood education center management/leadership including mentoring and/or supervising staff, and experience with opening a new center, managing a renewal or managing an accreditation.
• Business management experience.
• Ability to lead a team.
• Prior Early Head Start/Head Start experience is preferred.
• Knowledge of state licensing rules and guidelines.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Collaborate closely with the Executive Director to ensure quality oversight and effective monitoring of HS and EHS-CCP operations;

Supervise content area managers/specialist as assigned;

Conduct Annual Inventory at all EHS-CCP;

Assist in ensuring facilities/equipment is appropriately maintained per State and Federal Regulations;

Oversight of training facility set up including special events;

Coordinate moving office furniture, fixtures and equipment within and between sites to support staff changes, relocations, remodels and program expansion;

Within direct connection and communication with the Executive Director facilitate the resolution of conflicts and actively promote a cooperative team environment;

Manage the implementation of early childhood programming for ECE Direct service and EHS-CCP site locations;

Collaborate with TOFMHS for integrated services supporting children and families;

Explore and research facility opportunities;

Ensure HS direct services program have adequate staffing daily as in supporting the site leader;

Participate, in conjunction with Human Resources specialist, in posting, interviewing, hiring, placement, onboarding, and offboarding of staff;

Troubleshoot barriers and impediments to daily HS and EHS-CCP programming;

Develop and implement, in conjunction with the Family Engagement Manager strategies to overcome barriers and ensure children's attendance;

Provide regular on-going support for Site Leaders with site management, landlord relations, crisis management & prevention, supervisory support and other key topics;

Maintain records and documentation for all contracts (tenant leases, facility lease, inter-agency agreements, construction projects etc.) and jobs, projects and equipment;

Identify potential interruptions or challenges to providing high-quality programming daily and elevate those concerns to the Executive Director;

Collaborate with CAO office regarding facilities and licensing;

Ensure productivity and quality at the HS direct and EHS-CCP sites locations;

Troubleshoot issue with in direct service and EHS-CCP and elevate those concerns to Executive Director;

Develop strategies to utilize technology to streamline operations;

Perform other duties as may be assigned.