Job Information
Legends Hospitality Merchandise Associate- UFL Detroit, MI in Detroit, Michigan
Description
Job Description
LEGENDS
Founded in 2008 as a hospitality management company, Legends has transformed into a holistic experiential services agency with more than 1,200 full-time and 30,000 seasonal team members globally. Legends has three core divisions operating worldwide: Global Planning, Global Sales, and Hospitality, offering clients and partners a 360-degree platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment.
THE ROLE
Merchandise Associates will assist with the sale of official licensed event specific merchandise. You will proactively greet and engage with customers, handle cash and credit transactions, assist with stocking merchandise, and more.
Retail / Customer Service experience is recommended with additional training provided prior to the start of the event. We are looking for applicants with great initiative and positive attitudes to assist us in delivering a world class customer experience to anyone visiting our retail spaces while at the event.
Applicants must be able to work a flexible schedule without any other commitments during the dates of the event. Please answer the interview questions to confirm your availability.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
Provide a fun and professional environment for team members and fans
Proactively greet and assist all customers entering the location
Uphold Legends standards and policies
Complete sales transactions efficiently and accurately while adhering to cash protection procedures; welcome all available opportunities to increase individual and venue performance
Assist as directed by your supervisor to ensure that your assigned location is neat, organized, clean and fully stocked for all events and set up
Assist with stocking of merchandise
Complete other duties as assigned by management and supervision
QUALIFICATIONS
All applicants must be at least 18 years of age
High school diploma or equivalent. Some college preferred.
Must be friendly, self-motivated, and love meeting new people in an exciting event setting
Willingness and drive to exceed guest expectations
Must be able to work in a fast-paced and continuously changing environment
Must maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
Ability to stand, walk, bend and move throughout the venue for extended periods of time
Ability to transport up to 30 lbs on a continuous basis
Basic math skills; ability to accurately count change and balance bank
Ability to work independently or in a team during set up and to get tasks done efficiently
Ability to communicate effectively with supervisor and guests
Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance
Must be flexible to work extended hours including late nights, weekends and holidays
Practice safe work habits, follow all safety policies and procedures and regulations including but not limited to Legends’ COVID Preparedness Plan and Standard Operating Procedures, complete company-wide safety training and any additional job specific safety training.
Follow and encourage your team to follow all safety policies and procedures, looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
COMPENSATION
$16 per hour
WORKING CONDITIONS
Location: On site
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear, use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
