Easter Seals Jobs

Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your role and responsibilities

• Serve as a pivotal liaison between IBM and DCF leadership, fostering collaboration and ensuring alignment of our solutions with DCF's needs and priorities.

• Lead the IBM team as a subject matter expert knowledge expert guiding and mentoring in the Child Welfare Domain for the Functional and Technical teams.

• Lead and participate in design sessions, leveraging their practical insights to ensure our proposed solutions are not only technologically sound but also operationally feasible within the DCF context.

• Develop and delivery of comprehensive training programs aimed at enhancing both new and existing BAs' understanding of the child welfare domain.

• Provide inputs and support future POCs that can build as new growth opportunities for the Account.

Required technical and professional expertise

• A resilient Business Analyst with Child Welfare Experience who has a strong understanding and working experience with the Child Welfare System for the State of Florida.

• They excel in requirement gathering, analysis, and documentation.

• They possess strong impact analysis and gap analysis abilities, effectively managing stakeholders and users while facilitating requirement workshops.

• Should have 7 years of field experience with Child Welfare Investigation and Case Management and familiar with the Florida Safe Families Network (FSFN) System.

• Experience with JIRA, Agile Methodologies and knowledgeable about local child welfare processes across the state will be a plus. A Child Welfare Protective Investigator, case manager, and Licensing Counselor(CWPI, CWCM, CWLC),

• Certified Child Welfare Supervisor(CCWS) are big plus.

Preferred technical and professional experience

• • 9 years of field experience with Child Welfare Investigation and Case Management and familiar with the Florida Safe Families Network (FSFN) System.

• Certified Child Welfare Supervisor(CCWS).