Job Information
Kuehne+Nagel Cross Border Specialist in Derby, United Kingdom
Drive global success with your expertise
Your Role
This role will work within the Road logistics Full & Part loadteam who are organising shipments on behalf of mainly general cargo customers, for FTL and LTL, ensuring all necessary operational duties and functions are in accordance with specific working instructions and customer SOPs. They will ensure customer excellence & full compliance in all aspects of the road freight import, export, cross trade and domestic distribution operation.
Your Responsibilities
Understanding of Road Freight operation for industry related questions / requirements (point of escalation).
Support the induction and training of internal staff, ensuring the correct procedures are followed
Support on the on-boarding of new customers -including supporting with SOP generation and work instruction generation where necessary
Calculate and supply rates, ensuring the best price and solutions are gained quickly for spot quotations.
Provide competitive quotations for effective solutions in a timely manner to customer services, through the utilisation of our network and supplier base
Ensure transport planning is completed and passing of correct details to the relevant team
Customs knowledge on documentation requirements for Import and Export shipments
Invoice shipments in a timely manner, ensuring excellent data quality.
Raise additional invoices where relevant.
Your Skills and Experiences
Excellent Customer Service Skills.
Knowledge of current Customs Procedures.
Customs documentation requirements.
Experience in quotations.
Excellent Organisational and time Management skills.
Ability to work well as a team member.
Experience in Dangerous Goods by Road.
Competent in Word & Excel.
Experience in working with Customers(internal).
Understanding of KN systems.
Transport Planning.
Behaviours to be in line with KN behaviours.
Good Reasons to Join
As well as our competitive pay rates and superb training opportunities, we also offer a great working environment. You will be respected and valued if you work for us and have genuine opportunities to progress and develop. * 26 days holidays plus bank holidays * 2 volunteering days per year * 3 x Life Assurance Option if you join the KN Route2 pension scheme * A tailored personal development and training programme. * Trusted and empowered to deliver and be your best. Enhanced Maternity/Paternity Leave * Childcare Vouchers * Cycle to work scheme * Discount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more) * Refer a friend scheme As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.
Kuehne+Nagel
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