Easter Seals Jobs

The Technical Instructor - Thermal will deliver training programs (e-learning, virtual, and conventional face-to-face) to field service associates, customers, and service partners on Vertiv thermal management products and systems. Prepare, conduct, and evaluate technical training programs; write literature and materials used in delivery; and design exercises to enhance lectures. Conduct classes regarding safety, security, installation, programming, maintenance, and repair of products and systems. Candidate should have a background in manufacturing, servicing, or repairing thermal management equipment commonly found in the data center marketplace and possess the desire and talents to educate and train others.

RESPONSIBILITIES

• Instruct field service, safety, new hire, and technical classes on Vertiv thermal management products and systems.
• Prepare and maintain classrooms, equipment, and lab areas.
• Conduct presentations and webinars.
• Model and enforce Vertiv safety guidelines at all times.
• Maintain above goal student satisfaction ratings.
• Schedule and facilitate training assessments.
• Maintain and enforce classroom conduct in accordance with published policies.
• Mentor other instructors in the subject matter, content, and course delivery techniques for assigned technical courses.
• Maintain classrooms and training equipment in good working condition.
• Maintain safety and test equipment proper working order and update tracking lists.
• Maintain tools, spare parts, and lab equipment in proper working order.
• Assist in technical training course material development.
• Participate in New Product Development (NPD) Activities.
• Assess training needs and certification requirements.
• Collaborate with Technical Support, Field Operations, and Engineering to develop training documentation, manuals, and content.
• Participate in on-site support in conjunction with Field Operations, Technical Support, or Engineering.
• Maintain training course materials.
• Review training materials for compliance with training requirements and ensure training material relevance according to schedule.
• Incorporate ECN, FCN, and Safety Bulletins into training in a timely manner.
• Coordinate with product subject matter experts from Field Operations, Technical Support, and/or Engineering to ensure training materials remain current with product updates and performance to ensure the latest information is being taught.
• Practice continuous improvement in all aspects of the job.
• Review and incorporate student feedback.
• Attend professional development training and conferences.
• Witness field services activities to ensure curriculum content is accurate and complete.
• Complete all administrative tasks accurately and in a timely manner.
• Turn in expense reports, trip reports, and timecards accurately and on time.
• Complete student grade cards accurately and on time.
• Order training supplies and materials to enhance instruction programs.

QUALIFICATIONS

Minimum Job Qualifications:

• Proficiency and knowledge of thermal management principles and field service required.
• Knowledge of electrical and electronic controls required.
• Excellent writing and verbal communication skills with an emphasis on presentation skills.
• Excellent organizational and time management skills.
• Possesses a positive attitude and flexibility in a rapidly changing environment.
• Detailed oriented and self-motivated with the ability to work without direct supervision.
• Proficient PC skills including all Microsoft Office products and web-based technologies.

Preferred Qualifications:

• Preferred 5+ years of experience as a technical training instructor.
• Preferred formal trainer/facilitator Certification.

EDUCATION AND CERTIFICATIONS

• Minimum of two years technical degree, HVAC preferred, or equivalent training and experience. PHYSICAL REQUIREMENTS

• Medium Lifting (30 Ibs. - 5 Ibs.)

• Frequent Standing
• Frequent kneeling / crawling / stooping
• Frequent bending / twisting
• Frequent climbing (stairs, ladders)

ENVIRONMENTAL DEMANDS

• Noise Level (Medium / High need to shout to be heard)
• Working around moving machinery (fork-lifts, tractors)
• Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)

TRAVEL TIME REQUIRED

• 25%

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the