Job Information
SPPlus Residential Guest Services Representative in Denver, Colorado
Residential Guest Services Representative
Requisition ID 2024-45882
Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Location US-CO-DENVER
Location Name 43343 - (R) 1600 GLENARM
Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Address 2 1600 GLENARM PL
Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : City DENVER
Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : State/Province CO
Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Postal Code 80202-4311
JobLocation_Header DENVER CO United States
Position Type (Portal Searching) Full-Time
Category (Portal Searching) Parking Operations Overview
SP+ is driven by Our Promise, "Making Every Moment Matter for a World on the Go." Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter. Come pave the way with SP+, a company driven by its three core values: Ingenuity, Diversity and Integrity. SP+ is seeking a friendly, organized, and efficient Guest Services Representative to join our team. The successful candidate will be responsible for managing guest access, confirming guest lists, scheduling appointments, and maintaining the cleanliness and organization of the main lobby. This role is crucial in ensuring smooth daily operations and providing exceptional service to our residents and their guests.
What we offer Fantastic opportunities for career growth. A knowledgeable, high-achieving, experienced team. Learning opportunities through our internal training program, SP+ University. PayActiv - On-demand pay for the money you have already earned. A diverse company that cares about inclusion, innovation, the environment, and more: visit www.spplus.com to learn more. A free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. For qualifying positions 401(k) Match Program. Health Insurance, Vision, and Dental. Short-Term and Long-term Disability.* Life Insurance*. * Benefits package may vary depending on the location.
Responsibilities
What you'll do Welcome and allow guests into the building. Confirm guests' names on the guest list before granting access. Check the reservation calendar for guest suite and elevator appointments. Notify residents to pick up packages that were left overnight. Assist with delivery service provider concerns and direct them to the appropriate party. Ensure the main lobby is clean, organized, and presentable at all times.
Qualifications
What you need High school diploma or equivalent. Previous experience in a customer service role is preferred. Strong communication and interpersonal skills. Ability to remain calm and professional in a fast-paced environment. Excellent organizational skills and attention to detail. Ability to handle multiple tasks simultaneously. Proficiency in using reservation and calendar systems. Basic knowledge of cleaning and organizational practices. May require working flexible hours, including evenings, weekends, and holidays.
Physical Demands: The position may require standing for extended periods. Salary Range: $21.00 per hour
Benefits:... For full info follow application link.
