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DepartmentDepartment of Engineering and Engineering Technology

The Office Coordinator Position exists to provide technical, student and administrative support to the Department of Engineering and Engineering Technology (EAET) at MSU Denver. This position requires the individual to execute, maintain, and oversee various academic department functions regarding degree programs and student services. Providing information to students and guests of the EAET Department. Office management duties include managing student employees, minutes, course schedules, adjunct payroll, departmental marketing and promotional events, and other general office responsibilities as detailed in the Duties/Responsibilities.

Duties/Responsibilities

Department Operations - 40% Provides support for seven different diverse and complex programs with the EAET department. These programs include a wide range of subject matter and the curriculum is complicated by many prerequisites; Therefore, students must be carefully advised and take the courses in a particular order. These programs include about 2,000 majors, with additional students taking courses from the department. Support 12 full time faculty, five staff, and about 20 part time faculty. In addition to traditional classes, these programs also utilize a large number of labs and lab classes with complex equipment. Involves student engagement; graduating student preparation and guidance; and student communications management. Requires training in Banner, Workday, Navigate, EDW and various other software platforms aimed at student advisement and communication. Traditional classroom and online course schedule creation; course and section load balancing; faculty and classroom assignments; mandated scheduling guidelines and requirements; enrollment monitoring and census report Provide customer service in a fast-paced, high-volume environment by serving as the first point of contact for students and other visitors of the main office in a front desk position. Provides and ensures front desk coverage during regular business hours; coordinates or performs receptionist duties which includes walk-ins, phone calls, correspondence, maintaining conference rooms and managing reservations, and guest appointments. Monitor departmental email accounts, phone calls, and voicemail to effectively and efficiently answer/route inquiries. Maintain and organize EAET SharePoint pages, Teams channels and email distribution lists to ensure accuracy of files, and members. Maintains key and fob matrices and works closely with AHEC and MSU Denver Facilities for access and approval. Maintains departmental door lock/unlock schedule and works with other CACED constituents to ensure that all departments are updated with facilities. Process student override requests and advise students in the resolution of enrollment and scheduling issues, and appropriate course placement. Assist the Senior Program Manager in guiding student employees with appropriate responses to inquiries. Retrieve and distribute mail to faculty and staff. Process Adjunct Payroll and contracts in Workday and work with Adjuncts on discrepancies and onboarding needs. Maintains cleanliness and a high level of presentability of communal office space, including lobby, kitchen, and conference rooms. Manages department office supplies, equipment (printers), external communication documents (business cards, etc) and swag needs including creating, communicating, identifying procedures to ensure needs are met within the relevant budgets and tracking and ordering. Ensure confidentiality of information.

Administrative Support - 35% Take minutes in various program meetings for faculty to ensure accreditation and historical accuracy. Provide administrative support to the chair, faculty, staff, and department unit Data entry, organizing and archiving files, assisting with projects Create and maintain departmental spr adsheets including the Faculty Workload Report, professional development, faculty office hours, finals schedules, enrollment reports among others. Be the liaison between the department and the publishing reps. Make, cancel, and reschedule department and program meetings. Manage ad hoc rooming needs. Organize courses assessments in each program. Coordinate Industrial Advisory Board Meetings and Senior Project presentations Coordinate parking permits for guests. Provides ongoing support and guidance to ensure faculty members understand and follow proper University and State procurement procedures. Supports the department's use of purchase and travel cards following proper University and State procurement procedures. Provides back-up support for other administrative staff, including procurement and other needs.

Supervision of Student Administrative Support Staff - 10% Provides leadership to the Student Administrative Support Staff to ensure professional, accurate completion of duties for the department Assigns duties to Student Administrative staff; determines efficient ways to organize project requests; oversees work production and accuracy of work Recruits students and guides training of student administrative staff Maintains strict confidentiality of student and employee information, and other information deemed... For full info follow application link.

Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. Our student population consists of nearly 50% first generation students and over 45% students of color. We are a designated Hispanic Serving Institution located in downtown Denver.