Easter Seals Jobs

DISTINGUISHING FEATURES OF THE CLASS: This is responsible and periodically intense work requiring the use and supervision of various types of telephonic, radio, and automatic signaling and communications equipment to receive and record calls for assistance for emergency and non-emergency situations and dispatch Police, Sheriffs Deputies, fire, and emergency medical equipment, or other public service employees to scenes of crimes, accidents, fires, and other situations. This position is also responsible for the supervision of subordinate staff, which includes, but is not limited to, policy, procedure, and scheduling. The incumbent must be computer-literate and able to multi-task. The incumbent must be able to function calmly in emergencies and take appropriate action in an effective manner. The work is performed on a rotating shift basis, which may include shifts on holidays and weekends as well as the evening and midnight hours, and incumbents may be required to work alternate shifts through and/or during off-duty hours in the event of a major disaster. Work is performed under general supervision in accordance with established policy. Incumbents perform related work as required.<p> FULL PERFORMANCE, KNOWLEDGE, SKILLS, ABILITIES, AND PERSONAL CHARACTERISTICS: Thorough knowledge of the geography of the County and surrounding areas; Good knowledge of all emergency service providers within the surrounding area; Good knowledge of the operation of various types of telephonic, radio, and automatic signaling and communications equipment; Good knowledge of computer operation; Familiarity with police and emergency terminology, procedures and equipment; Ability to maintain records and prepare written reports; Ability to understand and follow oral and written instructions; Ability to speak, write, and enunciate clearly; Ability to multitask; Ability to type at an acceptable rate of speed; Clerical aptitude; Mental alertness; Good judgment; Tact and Courtesy; Physical condition commensurate with the demands of the position.<p> MINIMUM QUALIFICATIONS: Graduation from high school or possession of an appropriate equivalency diploma recognized by the NYS Department of Education, supplemented by a course or experience in typing, AND EITHER: A. Completion of at least 12 semester credit hours at a college or university in either Criminal Justice, Communications, Emergency Management, or related course and two years experience as a Dispatcher; OR B. Three years full-time, paid experience as a Dispatcher or an active member of an emergency service organization, i.e., firefighter in an organized fire department, law enforcement officer, emergency medical personnel for an ambulance service, or closely related position, or as a Dispatcher in a private business. Part-time and volunteer experience will be pro-rated. SPECIAL REQUIREMENT: Candidates must successfully complete initial Emergency Medical Dispatch training, CPR/AED and eJustice certifications prior to end of probationary period. Candidates are required to maintain ongoing continuing education requirements to maintain Emergency Medical Dispatch certification, CPR/AED and successfully complete and document annual routine in-house review and refresher training as required by the NYS 911 Board.<p> SPECIAL REQUIREMENT: Association of Public-Safety Communications Officials Public Safety Telecommunicator (APCO-PST) certification required at time of appointment and maintained during employment.<p> SPECIAL REQUIREMENT: Must obtain the APCO Certified Training Officer (CTO) and APCO Communications Center Supervisor (CCS) certifications within one year of hire and maintain then during employment.<p> NOTE: Conviction of a felony, misdemeanor, or other offense may disqualify incumbent appointment.