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ST NORBERT COLLEGE Assistant Manager of Ed's Coffee Shop in DE PERE, Wisconsin

JOB REQUIREMENTS: St. Norbert College, a nationally-ranked, private, Catholic, liberal arts college is seeking an Assistant Manager for Ed\'s Coffee Shop (https://www.snc.edu/dining/eds/). This position is responsible for the functional supervision of Ed\'s Coffee Shop operations. The Assistant Manager will supervise, train, schedule and coordinate the work activities of the student workers. They are also responsible for filling orders, preparing food, stocking and maintaining inventory. Specific responsibilities: Perform all operational job functions which include but are not limited to: preparing all menu items to order, receiving orders from customers and utilizing the POS, arrange and rotate stock, follow all health code and HACCP plans in place. - 60% Recruit, hire, develop, and mentor student staff. Author and maintain all student job aids, training material and programs. Create specific student training to mentor workers to leads to student supervisors. - 20% Schedule all student staff and oversee workflow. - 10% Maintain and utilize tools to foster an atmosphere of inclusivity and collaboration. - 5% Assist in reviewing menu selections and pricing, develop new menu items based on industry research and community feedback. - 5% Perform additional duties as assigned and attend College required training. Regular attendance is required. Work in a manner that is aware of personal safety and the safety of others and observes safety, health and sanitation codes, regulations, or practices required by the College or governmental authority. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Experience and Credentials - - 3-5 years experience in food service, restaurant, or specialty coffee shop - 2 years of supervisory experience. - Able to obtain ServSafe Certification within 90 days of hire. - Demonstrated experience working in and fostering a diverse campus environment or commitment to do so as an employee of St. Norbert College. Knowledge, Skills, and Abilities - - Ability to work in a fast paced environment. - Ability to interact professionally with coworkers and customers, particularly in conflict situations. - Ability to communicate verbally and in writing. -Ability to talk politely and resolve customer service issues. -Ability to multitask, meet specific deadlines, and prioritize tasks and assignments. -Skilled in basic math computations such as addition, subtraction, multiplication, and division. -Knowledge of computer programs (Microsoft Office, Google Apps) and ability to learn upgrades and new programs as needed. -Ability to exercise good judgment and decisions in an expeditious manner. -Skilled at setting a good example for others. -Ability to concentrate and focus in a noisy environment. -Knowledge of how to make a variety of drinks and food related to coffee shops. -Ability to pass a post offer functional capacity test. The College may consider any equivalent amount of credentials, licensures, training, or experience that provides the necessary knowledge, skills, and abilities to perform the duties and responsibilities of this job. ***** APPLICATION INSTRUCTIONS: Apply Online: https://stnorbert.wd1.myworkdayjobs.com/en-US/SNCCareers/details/Assistant-Manager-of-EdsJR101304 Other: This position will be posted for a minimum of five business days and applications will be reviewed upon receipt. St. Norbert College (SNC), a Catholic, Norbertine and Liberal Arts College provides an educational environment that fosters intellectual, spiritual and personal development. As the only Norbertine institution of higher learning in the world, our roots, traditions, and commitments create a unique and enriching educational experience for our students. At SNC, our commitment to communio the Norbertine ideal of a community united as one is grounded in the principles of dignity, truth and justice. Consistent with these principles, St. Norbert is proud to provide equal empl yment opportunities to all employees and applicants for employment. We seek those who will embrace our mission and commitment to building a vibrant, diverse and spiritually engaged community (https://www.snc.edu/mission/gettingtoknow.html). Applications from members of underrepresented groups are strongly encouraged to apply (snc.edu/diversityaffairs).

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