Easter Seals Jobs

Black Box Network Services, the global leader in communication system integration, is looking for a Network Technician with a proven track record in: • Racking and stacking of network devices • Cable patching • Physical layer troubleshooting • Equipment disposal activities • Installing and troubleshooting Cisco and Avaya IP phones

This position will support facilities management, site security and project engagement with a commitment and desire to satisfy our customer by completing all work at the highest level, always striving for perfection. The candidate must be motivated and self-driven for success.

Position Details:

• Hourly salary based upon the level of experience & skill-set

• Contract position with possible extension(s) or hire

• Standard work hours: Mon-Fri 8:00am - 5:00pm (after hours & weekends as needed)

• 7 day on call rotation every 2-3 weeks

• Type / Location: Mobile Worker:D.C Metro/Vicinity

• Client Addendum Applies; will provide at the time of offer acceptance

• MVR Check required

• Candidates must have a valid Driver's License & a dependable vehicle that can support up to a 6 foot ladder

• Travel Expectations: up to 3 hours radius of target location

Primary Roles & Responsibilities

• The patching cabling between network equipment and customer’s network

• The installation of power cables from equipment to power supply in rack/cabinet/closet

• The installation, troubleshooting and de-installing cabling & network equipment

• Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.)

• Install, troubleshoot, and de-install Network General remote Sniffers

• Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels

• Act as interface between customer’s associates and management

• Provide hardware break-fix services for cabling and network infrastructure

• Perform onsite call-through, data, voice, website and security testing

• Perform back-up testing to ensure all systems are connected to the customer’s network as directed

• Support carrier testing of circuits

• Assist with facilities efforts

• Power and uninterruptable power supply (UPS) restoral

• Water problems,

• Emergency cooling restoration,

• Fire suppression exercises, restoration, and post fire events

• Support inventory management activities

• Receiving inventory

• Tagging of assets

• Tracking spares (crash kits)

• Ordering inventory

• Updating inventory records

• Prepare and return damaged equipment

• Act as an interface, as needed, between associates at the applicable location and centralized project / operations / MAC management

Education & Experience Requirements:

• Minimum 2 years relevant experience

• Must be proficient in utilizing technical tools such as Sniffers, BERT testers, cable testers

• Requires experience in working in communications closets

• Must be able to perform rack and stack activities

• Must be able to safely lift heavy objects

• Must understand cable patching processes and procedures

• Must be familiar with 66 Block and 110 Block cross connect procedures

• Must have a basic knowledge of data communications networking.

• Must be able to assist in troubleshooting issues

• Must understand network terminology

• Proven ability to install, terminate & test low voltage cables (CAT 6/CAT 6A) s to include twisted pair cable, coax, power limited tray cable, stranded & solid conductor low voltage cable, single mode & multi-mode fiber optical cables.

• Must be familiar with IP phone

• Must be able to program Cisco phones

• Must be able to install Avaya phones

• Must be able to troubleshoot Avaya and Cisco phones

• Requires good interpersonal communications skills

• Must be able to explain technical issues in a way the customer will understand an issue

• Must be able to interpret a customer’s issue in a way that will allow technician to facilitate a resolution

• Industry and manufacturer specific experience and/or certifications preferred (examples: BICSI, Panduit, Commscope, Siemens, Corning, Leviton, Ortronics, AV, Fiber Optic, Paging, etc).

• Comprehension of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems.

• Working knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code.

• When required, healthcare specific certifications and experience (examples: infectious control, safety, bloodborne pathogens certifications, etc.)

• Comprehension of publications pertaining to standard cabling for telecom, data, security & wireless systems practices, engineering & Federal, State & local safety standards.

• Strong customer/client service orientation with effective communication and interpersonal skills, including tact and diplomacy.

• Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents.

• Proven skills in reliability and dependability demonstrated through completing tasks on time and with minimal supervision, punctual and present for work, informing appropriate individuals when work will not be completed in agreed upon time frame.

Physical Requirements

• Heavy Work: May frequently exert force equivalent to lifting up to approximately 50 pounds and/or occasionally exert force equivalent to lifting up to approximately 100 pounds.

• Vision: Requires the ability to perceive the nature of objects by the eye.

• Near Acuity: Clarity of vision at 20 inches or less.

• Midrange: Clarity of vision at distances of more than 20 inches and less than 20 feet.

• Far Acuity: Clarity of vision at 20 feet or more.

• Peripheral: Ability to observe an area that can be seen up and down or left and right while eyes are fixed on a given point.

• Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are.

• Ability to adjust focus: Ability to adjust the eye to bring an object into sharp focus.

• Color Vision: Ability to identify colors.

• Speaking/Hearing: Possesses the ability to give and receive information through speaking and listening skills.

• Motor Coordination: While performing the duties of this job, the incumbent is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The incumbent is frequently required to stand; and walk. The incumbent is occasionally required to climb or balance; and stoop, kneel, crouch, or bend.

About Us:

Black Box is a leading technology solutions provider. Our mission is to accelerate our customers’ business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.

Visit blackbox.com to learn more

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