Easter Seals Jobs

Your Title: Order Administration Support Job Location: Dayton, OH or Westminster, CO (hybrid) Our Department: Corp. Services Are you passionate about delivering outstanding customer service and skilled in order management and administrative support? If so, we have an exciting opportunity waiting for you to join our dynamic team! Could this be the next step in your career? What You Will Do As a vital member of our team, you'll collaborate closely with Trimble Sales Representatives, direct customers, and internal departments, playing a key role in driving our success. Your main focus will be processing orders with precision while delivering top-notch support by expediting and tracking quotes, purchase orders, and shipments via UPS/FedEx. You'll also be the go-to person for customer inquiries and support requests, ensuring they receive prompt and efficient service. This is an exciting opportunity to make a meaningful impact and be a part of a dynamic, fast-paced environment! Process high volumes of transactions accurately, including setting up new accounts, online store orders, manual orders, expediting, and price confirmation, while adhering to financial compliance policies. Manage support for extending license provisioning for contract renewals, updating Salesforce account status, sales return authorizations, defective product returns, and mis-shipments. Collaborate with other functions (Sales, business areas, credit, cross-functional teams) to resolve requests and/or escalations via written, phone, verbal, and in-person communication. Manage and track orders, update Salesforce opportunities/quotes, and provide product information and troubleshooting for direct customers and resellers. What Skills & Experience You Should Bring Customer First orientation with excellent written and oral communication skills. Proficiency in using databases, support tools, and Microsoft Office software suite. Ability to provide high-quality administrative support and multitask effectively. Technical ability to troubleshoot, consult, and resolve/escalate Trimble Internet Store and internal software application questions. Analytical skills, comprehension, and problem-solving skills. Intermediate technical ability. Ability to work independently with established procedures and with some supervision. Partner collaboratively, exercise sound judgment to resolve issues, and demonstrate proactive problem-solving skills with strong attention to detail. Flexibility to work overtime hours as requested, infrequently. What Skills & Experience You Could Bring Experience in order management or contract administration, preferably in a multinational public company. Proven track record in order management or customer service, preferably in a multinational public company. About Your Location Under a flexible work arrangement (hybrid), this resource primarily supports the Corp. Sercieces Sector and works collaboratively across teams. This team works in the office together on Tuesdays, Wednesdays, and Thursdays, with the option to work from home on Mondays and Fridays. Trimble's Inclusiveness Commitment We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work. We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from. Trimble's Privacy Policy - Pay Equity - Trimble provides the following compensation range and general description of