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Your Title: Technical Customer Support Professional - Machine Control Job Location: Dayton OH Our Department: Owner & Public Sector What You Will Do The Technical Customer Support role is crucial for providing high-level technical assistance to military end users of Trimble machine control systems. This role involves installation and calibration of Trimble machine control systems. You'll also deliver technical training programs to military end users. This role involves diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, sophisticated software, and networked and/or wireless systems. You'll also conduct essential maintenance and testing of machine control products. Additionally, you will contribute to product improvement by reporting design, reliability, and maintenance issues. Customer Installation and Training Complete repairs of Trimble machine control products within established repair times Advanced Technical Support Read, comprehend, and follow repair instructions, service guidelines, and requirements for supporting and servicing Trimble products. Problem Analysis and Reporting Documentation and Knowledge Sharing What Skills & Experience You Should Bring Proven experience in providing installation and technical support for machine control systems Minimum of 5 years of training and presentation experience to medium and small groups Exceptional troubleshooting and problem-solving skills Proficiency in utilizing technical tools and resources Excellent communication and interpersonal skills Ability to collaborate effectively with diverse teams and customers Strong customer-centric mindset and dedication to delivering exceptional technical support. About Trimble Dedicated to the world's tomorrow, Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure, build, grow and move goods for a better quality of life. Core technologies in positioning, modeling, connectivity and data analytics connect the digital and physical worlds to improve productivity, quality, safety, transparency and sustainability. From purpose-built products and enterprise lifecycle solutions to industry cloud services, Trimble is transforming critical industries such as construction, geospatial, agriculture and transportation to power an interconnected world of work. For more information about Trimble (NASDAQ: TRMB), visit: www.trimble.com Trimble's Inclusiveness Commitment We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work. We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from. Trimble's Privacy Policy - Pay Equity - Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. - Hiring Range: 11.73 - 14.04 - Bonus Eligible? No - Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans