Easter Seals Jobs

Description

We are offering a contract for a Customer Service Representative position in Dayton, Ohio. In this role, you will be part of a team that handles a new member group, primarily focusing on managing disability payments and maintaining consistent communication with doctors and employers.

Responsibilities:

• Handle inbound calls to assist with paperwork related to leave

• Efficiently process disability payments

• Maintain regular email and fax correspondence with doctors and employers

• Engage in data entry tasks to keep customer records updated and accurate

• Carry out occasional outbound calls to doctors for updates

• Use Microsoft Excel for basic data management and Outlook for email communication

• Apply customer service skills to ensure a satisfactory experience for all members.

For immediate consideration, call 937.224.8326.

Requirements

• Proven experience in answering inbound calls, adept at managing high volume workload.

• Demonstrable skills in providing excellent customer service, with a commitment to resolving customer issues promptly.

• Proficiency in data entry, with a keen eye for detail and accuracy.

• Experience in email correspondence, ensuring detail oriented and timely communication with customers.

• Familiarity with both inbound and outbound calls, maintaining a balance between customer service and sales objectives.

• Working knowledge of Microsoft Excel, able to utilize the application for data organization and reporting.

• Experience in order entry, ensuring all customer orders are processed accurately and in a timely manner.

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .