Easter Seals Jobs

Accounts Receivable Coordinator

We have an opportunity for an Accounts Receivable Coordinator to join our Finance

team based in Dandenong, South, Victoria.

Your main duties are to :

· Collaborate with Finance and Sales professionals to maintain accounts receivable

· Telephone collections on overdue debtors, striving for that 1st call resolution

· Compile and process information on all assigned debtors on aged trial balance

· Ensure customers are billed correctly for goods and services offered

· Issue invoices and distribute them electronically or by mail

· Communicate with customers and co-workers to answer questions

· Resolve disagreements between the company and its debtors

· Request payment of pending debts in a firm yet considerate manner

· Negotiate payment arrangements when needed

· Keep accurate records (customer information, received payments etc.)

· Prepare and submit statements

· Daily Cash allocations on all payments received

· Ensure you adhere to company policies and procedures

· Provide excellent customer service internally and externally

· Work actively to reach team and individual key performance indicators

· Process customer account applications, credit notes and credit card payments

· Manage collections for C.O.D customers

· Manage Milestone collections for project customers

· Provide detailed reports on Overdue debtors

· Other duties and responsibilities as assigned or required

Applicants will need :

· To be highly organised and resourceful under pressure

· To have excellent communication skills and the ability to create a strong rapport with customers

· To be quick paced with attention to detail

· A ‘can do’ attitude, reliable, efficient and a strong focus on customer sales

· The ability to work autonomously as well as have a team mentality with a positive attitude

· A good working knowledge of Microsoft Office, in particular Word and Excel is required

· Experience in SAP and MFG Pro would be highly advantageous.