Job Information
SHEBAZ, INC dba Healthy at Home Caregivers Staffing Specialist in Dana Point, California
Full-time, Part-time
Dana Point, CA
Job Description:
- Works collaboratively with caregivers and clients, and assists with the scheduling and coordination of caregivers and placement with families
- Liaises with clients, staff, and community partners
- Acts as a problem solver for clients and responds to inquiries from caregivers
- Reports client and staff concerns to Staffing Manager
- Liaises with the Care Coordinators regarding client care. Collects and enters all pertinent client and caregiver data into the computer system
- Provides list, schedules, and performs other administrative duties to support ongoing recruitment and hiring of new caregiver staff
Requirements
- Minimum of 2 years working in an office setting
- Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset)
- Ability to multitask and prioritize
- High school diploma or equivalent
- Excellent English written and verbal communication skills (Additional language skills considered an asset)
- Excellent customer service and organizational skills
- Proficient in Word, Outlook and ability to learn proprietary software
- Medical terminology knowledge an asset but not required