Easter Seals Jobs

VoIP/Telecom Analyst

Dallas, Texas

Remote Local

Contract

$40/hr - $50/hr

Job Description

Our client, which is a leader in orthodontic and dental partnerships, is looking for a VoIP Support Analyst to join their networking team to help with user set up, ticketing, and VoIP troubleshooting. You will also occasionally help out on VoIP related projects and acquisitions.

They are in the middle of a migration from Cisco Call Manager to Cisco WebX Calling, so having experience with both legacy Cisco VoIP equipment and WebX is nice to have. The ideal candidate is strong with Cisco Call Manager, Cisco UCCX, Cisco Unity, Content Center, and Cisco WebX. If you have strong documentation and processes skills that is a huge plus!

This is a fully remote role but must be in one of their hirable states (Texas is ideal). Slated as a 3–6-month contract, pay rate is flexible $40-50/hr.

Required Skills & Experience

• Proven experience with:

• Cisco Call Manager

• Cisco UCCX

• Cisco Unity

• Cisco WebX

• Prior knowledge of any VoIP/call center technology is ideal – TalkDesk and/or G12.

• Experience with remote desktop support.

The Offer

• 3 – 6 Contract – $40-50/hr.

• Remote.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family

• Dental & Orthodontia Benefits

• Vision Benefits

• Health Savings Account (HSA)

• Health and Dependent Care Flexible Spending Accounts

• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

• Hospital Indemnity Insurance

• 401(k) including match with pre and post-tax options

• Paid Sick Time Leave

• Legal and Identity Protection Plans

• Pre-tax Commuter Benefit

• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: Maya Zavala

Specialization: Technical Support