Job Information
Bauer's Intelligent Transportation, Inc. Practice Manager Float in Dallas, Texas
Practice Manager Float
Job Details
Job Location
Call Center/Accounting/Pathology/IT - Dallas, TX
Position Type
Full Time
Job Shift
Day
Description
Job description
About Urology Clinics of North Texas
Urology Clinics of North Texas, PLLC (UCNT) is an independent private practice that formed in 1999 by a merger of several premier urology groups. The group currently consists of urologists, radiation oncologists, medical oncologists, pathologists, advanced practice providers, physical therapists, pharmacists and over 500 team members. Our mission is to give our patients excellent care and treatment of urological disorders, and to deliver that care courteously, caringly, and efficiently.
The providers at UCNT strive to provide highly positive medical outcomes, apply proven advanced technology and pharmaceuticals, and deliver care in locations convenient to patients throughout Dallas, Fort Worth, Collin, Rockwall, and Tarrant County areas. We currently have 21 locations in the North Dallas area and continue to seek out expansion and growth opportunities. We also affiliate with hospitals and other physicians who share a reputation for excellence.
For more information about the practice, please visit www.urologyclinics.com and www.cancerclinicsofnorthtexas.com .
Job Details
The Practice Manager Float will spend the first 1-2 years of employment learning all aspects of Urology Clinics of North Texas. The manager will be required to travel to all 25 regional clinics and provide coverage when needed. Mileage will be covered for commuting outside of the primary office.
The Practice Manager Float is responsible for recognizing and acting on ways to improve service to patients, support physicians and staff and reach operational, financial, and strategic goals.
The Manager implements the policy decisions of the practice, brings issues for resolution and volunteer's solutions to problems and courses of action. The Manager is responsible for staffing the office, the daily operations of the practice, and for the performance of all non-professional employees. The Manager is also responsible for contributing to new business development and ensuring compliance with all coding and billing, labor law, risk management, HIPAA, and OSHA requirements.
GENERAL ADMINISTRATIVE, CORPORATE AND PRODUCTIVITY/WORK FLOW DUTIES
Oversees all office functions to ensure workability, efficiency, appropriateness and the
highest level of professionalism.
Establishes work performance standards for all office staff.
Establishes implements and maintains all office policies and procedures.
Distributes workload, designs systems, solves problems and provides leadership.
Meets with vendors as needed.
Conducts staff meetings to solicit practice and patient service improvement ideas and announces policy changes.
Maintains agenda and minutes for staff and physician meetings.
Performs other tasks and duties as may be added from time to time.
Organizes and maintains office files.
Serves as liaison with the malpractice carrier(s) of the division.
Ensures compliance with standard medical practice to manage and minimize risk.
Performs special projects as assigned by the executive team.
The Manager will set a good example for other employees in all aspects of work.
Ensures the office forms are current and the appropriate.
Serves as the HIPAA and divisional compliance manager.
Reports any compliance violations or complaints regarding Physician behavior to the executive team.
Reports any compliance violations or complaints regarding bulling, discrimination or sexual harassment to the appropriate chain of command.
Reports any professional liability issues to the appropriate chain of command.
STAFFING
Ensures an environment where staff is able to perform their jobs efficiently and receive solutions and answers to problems and questions.
Maintains accurate and timely attendance and payroll records for all employees. Ensures that all payroll records are correct and communicates any issues or potential issues to the UCNT accounting department.
Maintains personnel files for all staff and provide appropriate documents to the HR Department.
Recruits, selects, hires, trains and evaluates all personnel.
Conducts performance reviews for all staff annually and makes salary increases based upon the percentage rates approved by the division.
Designs and maintains job descriptions for all staff.
Maintains, distributes and enforces the written UCNT personnel policies and procedures.
Ensures annual employee TB testing.
Ensures each new employee is offered the Hepatitis vaccine.
Supervises all assigned staff.
Schedules work hours, lunches and breaks to assure office coverage throughout the day.
Schedules vacation absences to minimize disruption to physician productivity and patient service.
Responsible for managing conflict and guiding its resolution.
Responsible for disciplinary action of employees when necessary.
FINANCIAL
Supervises divisional billing and collections processes at the clinical office.
Responsible for supervising collections of pre-certified visits, procedures, and surgeries.
Monitors petty cash account.
Maintains and annually updates office and surgical charge tickets.
Orders front office and back-office supplies.
Audits all invoices for accuracy before paying. (Accounts Payable)
Takes advantage of all reasonable discounts for purchases
Maintains appropriate levels of clinical and office inventory.
Provides the CEO with requested reports (Example: Physician Vacation Days)
Schedules and facilitates quarterly divisional physician meetings.
The Manager is authorized to approve expenditures up to but not to exceed budget limits.
PHYSICIAN SERVICES
Maintains physician hospital privileges, dues and licensure files and calendars.
Collects and publishes physician call schedules.
Opens and appropriately distributes mail within 24 hours of receipt.
Coordinates development and printing of periodic patient newsletter.
Maintains accurate referring doctor lists.
Responsible for maintaining the UCNT compliance program.
Maintains physician-specific information current in files and in a confidential manner.
Maintains confidentiality of all patient related information and HIPAA compliance requirements.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Flexible spending account
Health insurance
Health savings account
Paid time off
Retirement plan
Vision insurance
Schedule:
- Monday to Friday
Qualifications
Education and/or Experience
Minimum: Bachelor’s Degree, or equivalent years of experienceMinimum of 3-5+ years in a managerial role.
Required Proficiencies or Specialized Knowledge
- Must have interpersonal skills as well as verbal and written communication skills necessary to communicate effectively with physicians, nurses, patients, staff, payors, hospital staff and others. 2. Must maintain professional appearance and demeanor at all times.3. Must have organizational skills necessary to coordinate all operational activities. 4. Must have the knowledge of the principles, practices and procedures relating to patient scheduling, accounts receivables and managed care reimbursement procedures. 5. Must have the knowledge of medical office methods and procedures. 6. Must have a high degree of independent problem resolution skills to effectively solve problems.7. Must have the ability to concentrate and pay close attention to detail when receiving instructions from physicians or others, reading and interpreting procedures and related materials; examining and closely inspecting materials when using equipment; and working one-on-one with patients.8. Must have computer skills in word processing, excel, and an understanding of the practice’s computer system. (EMR/PM/Scheduling) Special Position Requirements(inter-office travel, security, risk, hazard or related special conditions which apply to this position) Inter-office travel, healthcare/clinical work environment, conflict resolution with customers and staff, de-escalation with providers
