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About Us

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’ largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

The Freeman Company is searching for the next great talented problem-solver in an HR Technology Optimization Director to oversee the implementation and daily operation of our HR Technology systems. Under the umbrella of the HR Shared Services function, the HR Technology Optimization Director will be responsible for driving the strategic direction and vision of the HR Technology function with enthusiasm and passion to bring big ideas to life. The HR Technology Optimization Director will establish organizational goals, partnering collaboratively with key stakeholders within the broader HR organization and business leaders. The role will oversee the successful implementation of various projects company wide as well as providing effective ongoing maintenance and administration. The HR Technology Optimization Director will ensure that the team is staffed with the proper resources to provide expert solutions on how to leverage Freeman’s HCMS to meet the strategic and operational needs of the business. This position will work collaboratively with process owners and other organizational stakeholders to assist in the design, configuration, and testing of various modules within SuccessFactors and SAP. The position will also work to ensure the proper alignment is in place to effectively share knowledge and support end users.

The successful candidate will possess in-depth knowledge of HR-related software and databases and ensure that the HCMS is up to date and compliant with legal and company requirements. In addition to having excellent written and verbal communication skills, the successful candidate will provide line of sight into project work, effectively plan delivery of issue fixes and release enhancements and support project deadlines while providing strong guidance and communication to the business.

This position will support our Human Resources team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 2-3 days per week. The ideal candidate will be located in Dallas, TX; however, we are also open to candidates based out of:

• Houston, TX

Essential Duties & Responsibilities

• Lead People Technology team including, but not limited to hiring, training, performance management, and mentorship.

• Evolve the HCMS technology portfolio and roadmap in partnership with our HR COE leads, IT and Business Operations leads, and other key stakeholders across the business.

• Develop playbooks and tactics to inform, persuade, influence, direct and facilitate a successful partnership between HR Technology and the broader Freeman enterprise.

• Development and maintenance of HCMS connectivity with other Freeman internal systems and external providers.

• Work with internal controls and compliance to develop and maintain data audit and validation tools to enhance data accuracy and build trust.

• HCMS management related to day-to-day process support activities and periodic release impacts.

• Development and maintenance of SuccessFactors system connectivity and integration with other Freeman internal systems and external providers.

• Development of HCMS training and orientation for internal delivery.

• Maintenance of HCMS system configuration documentation, data governance models, and scorecards.

• Evaluate HCMS requirements on an ongoing basis with a focus on continuous improvement, simplification, and impact/value creation.

• Steward the company’s purpose, values, and culture.

• Perform other duties as assigned.

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, Information Technology or a related field from an accredited university or college is required.

• A minimum of seven (7) years’ experience in an HRIS manager or equivalent position.

• A minimum of five (5) years’ HRMS system implementation/deployment and change management experience is preferred.

• Technology Skills - Practical Experience with cloud-based HR database administration, including interfaces with other internal and external partner systems. Experience developing reports and calculated fields in SuccessFactors is a plus.

• Analytical Skills - Synthesizes complex or diverse information using intuition, research and experience to complement data provided. Reviews & analyzes a wide variety of information and recommends a specific course of action.

• Business Acumen – Understands the business implications of decisions. Aligns team's work to support strategic goals and initiatives. Sets goals and manages priorities and expectations.

• Critical Thinking – Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

• Decision Making - Considers the relative costs and benefits of potential actions to choose the most appropriate one. Makes sound and practical decisions while exhibiting good judgment and a realistic understanding of issues, the required timeframe, the required resources, and while adhering to the Freeman code of ethics.

• Initiative – Looks for and takes advantage of opportunities. Maintains a high level of interest and enthusiasm for job responsibilities. Has demonstrated record of being a self-starter and self-motivated.

• Innovation – Meets challenges with resourcefulness. Presents ideas and information in a manner that gets other's attention.

• People Leader Skills – Motivates, mentors, and develops a diverse team and provides an environment conducive to achievement and growth. Handles performance problems decisively and objectively. Provides ongoing guidance and assistance to improve employee performance. Identifies key talent for advancement, underperformers for development opportunities, and non-performers out of the organization. Delegates authority and responsibility appropriately. Makes difficult and occasionally unpopular decisions after considering impact. Adheres to Freeman's Core Values and serves as a role model and mentor for employees. Accepts accountability and responsibility for actions of team.

• Problem Resolution – Analyzes problems and alternative solutions and takes appropriate timely action to achieve desired business results. Seeks unique and novel solutions to problems and considers impact of final resolution.

What We Offer

Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance

• Tuition Reimbursement

• Paid Parental Leave

• Life, Accident and Disability

• Retirement with Company Match

• Paid Time Off

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

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