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Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Business Analysis Team Lead

The candidate should be an experienced and dynamic Business Analysis Team Lead to supervise a team of analysts based in Mexico for our world-leading payments processing company. The ideal candidate will be responsible for driving strategic initiatives, overseeing data analysis, and providing actionable insights to optimize business processes.

Key Responsibilities:

1. Lead and manage a team of analysts, fostering a collaborative and high-performance work environment.

2. Develop and implement data-driven strategies to enhance payments processing efficiency and effectiveness.

3. Collaborate with clients and cross-functional teams to identify business needs, ensure they translate into analytical solutions which are implemented according to requirement.

4. Provide actionable insights through clear and concise reports, presentations, and dashboards to support executive decision-making.

5. Drive continuous improvement in our processes, tools, and methodologies.

6. Collaborate with stakeholders to identify opportunities for process optimization and cost reduction.

7. Ensure compliance with regulatory requirements and industry standards in all analytical processes.

Qualifications:

1. Bachelor’s or Master’s degree in Business, Computer Science, or a related field.

2. Proven experience in business analysis, preferably in the payments processing industry with a track record of successful project delivery.

3. Strong leadership and team management skills.

4. Proficiency in data analysis tools and techniques, including advanced knowledge of Excel, SQL, and data visualization tools.

5. Excellent communication and presentation skills with the ability to convey complex data insights in a clear and understandable manner.

6. Ability to adapt to a fast-paced and dynamic work environment.

7. Strong problem-solving skills and a strategic mindset.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name

• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

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Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

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