Job Information
Expeditors Customer Service Agent - Free Trade Zone (Zona Franca) in Coyol, Costa Rica
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ professionals in a worldwide network of over 3050 locations across six continents.
“We’re not in the shipping business; we’re in the information business” - Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
Over 18,000 trained professionals
350+ locations worldwide
Fortune 500
Globally unified systems
Ensure timely and accurate movement of freight and information, while providing exceptional customer service.
Ensure smooth and timely customs process flow
Ensure accurate and timely data entry into our operational system
Track and Trace Custom files and reporting
Ensure accurate and timely client billing
Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customer´s instructions and expectations.
Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
Assist with verification of customs declaration information and the submission of such to the customs authority
Ensure compliance at all times to regulations
Entries under FTZ regimen
Tic@ knowledge
Import Permit - VUCE 2.0
Fluent in English
Own transportation
Customer Service: 6 months to 1 year experience and/or training; or equivalent combination of education and experience
Understanding of transportation documentation and terms is a plus
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Pro-active, strong organizational skills
Strong desire to learn
Good computer skills (Excel, Word, PowerPoint)
College degree or educational equivalent
Expeditors offers excellent benefits
Employee Stock Purchase Plan
Training and Personnel Development Program
All your information will be kept confidential.
Expeditors
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