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Lumen Network Implementation Program Manager in COTTAGE GROVE, Oregon

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Network Implementation Program Manager is responsible for planning, scheduling, coordinating, and managing a wide variety of projects involving the construction of ISP and OSP facilities, buildings, road moves, etc. Oversees the construction process from conceptualization to completion including the oversight of engineers, construction supervisors, contractors, various trade workers and project managers. Effectively monitors and manages quality and completion of work and resolve issues. Accurately reports on the progress of a project and updates databases as applicable, e.g., FTTx, CDFS, AFOR, and GPON.

Location

This position will be supporting the State of Oregon as the primary territory

The Main Responsibilities

  • This position will include aerial and underground inspections; and audits of contractors performing inspections, corrections, and foreign pole transfers in accordance with the NESC, and Lumen standards.

  • This position will also be involved in the development, trials, and implementation of new processes, process documentation, web applications, and field software involving NESC inspections and corrections, and pole transfer work.

  • The Network Implementation Program Manager will also be expected to be able to assign and dispatch work to contract inspectors via email or through online database applications, with the ability to assist the contract inspectors in resolving NESC or FPT complex issues.

  • The selected candidate will be expected to perform training of contract personnel in the accepted aerial plant inspection and correction methods used by Lumen, as well as the associated field software applications.

  • An understanding of the NJUNS database, JRM, JRM Collect, JRM Notify, BidMaster and SAP is a must.

  • In addition, the successful candidate should be familiar with Microsoft Word, and PowerPoint; and proficient/comfortable with Microsoft Excel to include the development of forms, the use of internal and external hyperlinks, as well as simple functions and their structure (i.e. COUNT, COUNTIF, SUBTOTAL, SUM, etc.).

  • Familiarity with the current Lumen RUS coding is a must in the contract inspection position as well as the ability and desire to continuously learn new systems and applications.

  • Knowledge of the NESC, OSP construction techniques, telecom industry OSP best practices, and overall maintenance of a safe job site is a must; with the ability to determine cost effective solutions to bring into compliance complex aerial cable problems.

  • The successful candidate works with other team members to assure timely completion, quality work and safe working practices throughout the labor and billing cycle.

  • This Network Implementation Program Manager position supports Lumen Unifying Principles, works with team members across several disciplines including Business and Consumer, Network Services, various customer groups including homebuilders, general contractors, and sub-contractors.

  • The selected candidate will possess strong leadership and decision-making skill.

  • This is an extremely fast paced work environment, and accessibility is expected to be 24x7x365.

What We Look For in a Candidate

  • Bachelor's Degree or equivalent education and experience or 2-3 years with a Master's Degree

  • Ability to travel as much as 30%-40%.

  • Must have a valid driver’s license, with a satisfactory driving record. MVR check will be required.

  • Minimum 5 years’ experience in OSP telecommunications construction or operations with at least two of those years working with the NESC, or equivalent education and experience.

  • Proficiency in Microsoft Office (Excel, Word, PowerPoint)

  • Ability to delegate work

  • Ability to manage multiple priorities under tight deadlines

  • Ability to build relationships with other departments and vendors

  • Ability to manage both capital and expense budgets

  • Comprehensive knowledge of construction practices and procedures, including underground, buried and aerial construction of copper and fiber facilities. Central office configurations and routing switching.

  • Previous experience with supervision of projects, or project management.

  • Proven experience reading blueprints and schematics

  • Proven experience and knowledge of building codes and relevant laws to ensure the project is in compliance with building standards and regulations.

Legal Statements

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$69,694 - $92,925 in these states: OR

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 335910

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Application Deadline

01/18/2025

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