Easter Seals Jobs

Job Description

Insight Global is looking for a Technical Support Engineer to work onsite at their client's facility in Corvallis, Oregon. This person will be working in a Tech Cafe (Service Desk) environment and will primarily be working directly with users for the troubleshooting any low/medium complexity PC issues, as well as perform software application troubleshooting and support for the core Microsoft applications (Windows 11, Office Suite, etc.). Basic complexity service desk support activities, such as, but not limited to, data backup & migration, security administration, password resets, new user PC setup, etc. They will develop expertise and practical knowledge of applications within the business environment. Act as team member by providing information, analysis and recommendations in support of team efforts. This personal will also assist with PC Lifecycle management activities (PC inventory and shipments to internal users). On occasion, they will take part in conducting functional test of conference rooms within scope.

This will be an onsite role, Monday-Friday 8am-5pm CST (1 hour for lunch).

Compensation: $20.00-24.00/hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave as required by the applicable law of the worksite location.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

2-5 years of experience in an enterprise technical support role or interest in working that capacity

Excellent customer service, written/verbal communication, and organization skills

Experience in basic break/fix support (technical diagnosis and repair) of Windows based PCs

Basic understanding of networking (how a PC connects to a network; how to troubleshoot connectivity)

Experience troubleshooting software applications and supporting core Microsoft applications Experience with ServiceNOW (SNOW) ticketing system or similar

Experience troubleshooting HP branded laptops/PCs

Certifications (A+, Microsoft, etc.)

Experience with PC Lifecycle Management (including shipping of PC devices to users) null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.