Job Information
BRINSON FORD INC Human Resources Manager in CORSICANA, Texas
Responsibilities:
Acts as a first point of contact for employees, line managers, and HR management to address inquiries/issues across HR programs, policies, and systems (including benefits, employee relations, staffing, and compensation)
Provides general HR administrative support to HR Centers of Excellence and business partners.
Manages and updates HR information of employees within HCM.
Assist with monthly, quarterly, and annual reporting as necessary including various HR metrics.
Assist with queries and projects related to the HCM and HR Portal.
Documents all inquiries (phone calls/emails/requests) and escalates complex cases to appropriate SME groups.
Meets defined SLA metrics for providing accurate, consistent, and timely responses to HR process, policy, and systems inquiries.
Assists in the continuous development and improvement of HR information and processes.
.Supports ad hoc projects and activities related to the HR department.
Requirements:
Bachelor's degree preferred
2-4 years of prior experience including HR administration, payroll, and business support
Knowledge of government regulations, professional best practices, and industry trends as they apply to all HR-related functions and responsibilities preferred
Intermediate computer skills with Microsoft business applications software (particularly MS Excel)
Business process/data processing experience within ERP HCMs, Workday preferred
Strong oral and written communication skills with an ability to interact with all levels of employees
Excellent customer service skills, including timeliness of resolution and excellent follow-up skills
Must exercise considerable tact and courtesy in dealing with employees and managers daily
Ability to prioritize, handle multiple priorities, and maintain the highest level of confidentiality
Strong organizational skills and the ability to work in a fast-paced environment
Good interpersonal, problem-solving, and teamwork skills
