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The University of Miami is currently seeking a Sr. Manager, Business Operations to work at Lennar Foundation Medical Center in Coral Gables. The incumbent evaluates, administers, and manages all business and administrative matters including budget, operations, programs and personnel administration for the assigned department. This position also provides financial analysis and strategic planning as well as manages the budgetary controls in partnership with various levels of management.

CORE JOB FUNCTIONS

1. Manages, implements, coordinates, plans and evaluates the business operations for the department/division, which may include statistical, performance and managerial reporting, budget support, capital planning, and process improvement.2. Develops and ensures adherence to the department’s annual budget, in accordance with University guidelines and policies. Participates in financial analysis and planning including monitoring and reporting on monthly budget variances and opportunities to improve performance.3. Advances the strategic financial plan and makes recommendations to senior management on how to best execute the department’s plan.4. Formulates department policies and guidelines to carry out the University and department mission.5. Oversees the review, approval and reporting of all expenditures. Reviews and approves financial transactions.6. Creates and manages support systems to ensure availability of cost effective supplies, equipment, and management information.7. Monitors contractual obligations and ensures consistency with departmental budget, goals, and programmatic initiatives.8. Evaluates existing internal controls and approval processes, and makes recommendations on how to improve fiscal integrity and operational efficiency.9. Implements department human resources actions, which may include hiring, terminations, salary etc. Recruits, trains and prepares performance reports for staff.10. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

Bachelor’s degree in relevant field

Experience:

Minimum 4 years of relevant experience

Department Specific Functions

The Senior Manager of Business Operations for the Lennar Perioperative Services will be responsible for, but not limited to, overseeing the budget development, expense tracking and charge reconciliation, productivity, vendor and supply management, and room utilization. Coordinate Perioperative Services business operations to include the Leadership Team, Physicians, Supply Chain, and vendors. Performs a key role in the procurement of capital equipment. Develops tactical and strategic tools to support UMHC Sylvester financial, quality, productivity, operational efficiency, and market share goals. Establish consistent business operations practices. Performs other duties and responsibilities as assigned.

Management Duties

1. Assist with the processing and follow-up online of all purchase requisitions for repair of surgical/procedural instruments.2. Assist with the research, ordering and follow-up online of all requests for purchase.3. Assist with the processing of all paperwork to ensure that proper preventative maintenance is done on all essential equipment used in perioperative services.4. Responsible for ensuring that all accounts payable invoices are reviewed, researched, and completed within five business days.5. Ensures that supplies and equipment are properly accounted for daily, and that lost revenues from patient charges are minimized.6. Researches, prepares, and schedules appointments with supply representatives.7. Monitors unit stock levels and receipt of invoice processing.8. Reviews daily patient charges in the Electronic Health Record (EHR) to ensure compliance and avoid lost charges.9. Assist with the acquisition and consignment of implant devices, as well as ensures accuracy of documentation. Additionally, ensures compliance with regulatory agencies as it relates to logging of implants.10. Maintains constant dialogue with OR/Pain Management, IR, and GI Physicians in regards to ordering all necessary supplies, implants, devices, and equipment for perioperative services.11. Responsible for the follow-up with Materials Management department on all physician requests for non-stock and special surgical supplies or implants.12. Coordinates with Materials Management department, the University’s Bio-Medical department and product vendor, the appropriate requirements needed in order to bring in loaner and evaluation equipment and supplies.13. Schedules in-services for staff with equipment and supply vendors and includes such departments as: Materials Management and Bio-Medical.14. Participates in the hospitals Product Evaluation Committee.15. Assist in the daily reviewing and updating of the Kronos Payroll system for the Perioperative Department, focusing on productive versus non-productive hours, and overtime usage.16. Assists in operational and capital budget development and monitoring of annual goals, growth and areas of opportunities and productivity reports.17. Produces monthly unit reports and spreadsheets.18. Assist Director of Perioperative Services in staff in-service planning and analysis for other meetings.19. Supervising, coaching and mentoring of Instrument Technicians and surgical/procedural supply coordinator.20. Responsible for maintaining and updating statistical data for monthly reports (Productivity: OR/PACU/Pain Management/GI Procedures/IR).21. Completes Annual Performance Appraisals for direct reports.22. Provides support to all units within Perioperative Services for performance improvement: by representing the department on appropriate committees, facilitating budgetary and financial decision making and coordinating activities with purchasing and billing departments for Capital and Operational planning.23. Assists in the development, implementation, and monitoring of policies, procedures, and protocols for the Perioperative areas based on regulatory and legislative standards, organizational quality objectives, safety and risk-management standards, and organizational financial standards.24. Overall supervision of tissue and implant management which includes the procurement, receipt and delivery, storage, distribution to unit(s), logging/tracking/inventory and overall documentation.25. Sets specific Pillar Goals, and attends LDI.26. Develop, administer and oversee departmental inventory control system for OR, GI, Pain Management, and Interventional Radiology.27. Develop and maintain an inventory control and records maintenance system.28. Reviews leasing agreements and collaborates with the Treasury department for all leased equipment maintained in perioperative services.

Departmental Duties

1. Acts as the resource person for the Electronic Health Record (EHR) documentation system.2. Assists in the orientation of new employees to the EHR in regards to charging and documentation.3. Responsible for ensuring that preventative maintenance is performed on all essential equipment.4. Maintains a collaborative relationship with all departments involved in the patient’s care.5. Assists staff in acquiring increase competencies in the EHR, including updating and reviewing preference cards.6. Participates in the department’s performance improvement activities.7. Participates in the development and scheduling of unit specific in-services with equipment and supply representatives.8. Responsible for maintaining storage area in a safe and orderly manner.9. Assist with the daily review and update of preference cards in the EHR.10. Responsible for the generating, entering, processing, and follow-up of all assigned purchase requisitions in the University Computer Purchasing system for the Perioperative Department.11. Responsible for the updating and editing of the department’s computer database files.12. Assist in the maintenance of vendor catalogs and unit repairs, price lists and other miscellaneous vendor information files.13. Assist with maintaining of all purchasing files and equipment service contracts and preventative maintenance for equipment in Perioperative Services.14. Maintain in-service log for the department.15. Maintain database for the Performance Improvement database tools for the Perioperative Department.16. Performs clerical duties for the department including, but not limited to, faxing, copying, and mailing, typing any unit essential material and maintaining and ordering office supplies on-line.17. Answers the telephone using telephone etiquette and takes messages appropriately.18. Reviews daily the EHR OR Schedule to assure proper preference card chosen in relation to surgical case scheduled.19. Controls equipment and supply usage within established budget parameters for perioperative services.20. Assist in the planning, implementation, and evaluation of the departmental performance improvement plan for the perioperative areas, and assure adherence to quality monitoring standards. Collect and analyze data to assess and improve financial performance in the performance in the Perioperative areas. Monitor OR/GI/IR utilization and block scheduling utilization, and identify opportunities for improvement.21. Creates supply item, add requests, and reconciles ancillary charge reports.22. Meets monthly with unit Directors/Managers to review supply usage history, requests for new items/supplies with justification/expected ROI and review inventory/patient charge issues.23. Reviews Patient Charge Master for OR/GI/IR to ensure accuracy and capture all of procedures performed.24. Adheres to UHealth Standards of Behavior.

Other Duties

1. Attend all mandatory in-services, as well as seminars, meetings and special training sessions applicable to the unit.2. Represents the Director of the Perioperative Department at the Product Evaluation and Environment of Care Committee.3. Completes chart audits in the EHR to ensure accurate charge capture for procedures performed in perioperative services.4. Assists with the preparation of staffing master schedule.5. Other duties as requested by the Director of Perioperative Services.6. Supervises Instrument Technicians and surgical services/procedural supply coordinator

Minimum Qualifications (Essential Requirements):

1. Excellent interpersonal skills2. Ability to supervise multiple tasks simultaneously.3. Good listening skills.4. Proficient in computer software (Word, Excel, Power Point, the University’s Electronic Health Record).5. Excellent organizational and communicative skills.6. Sound judgment, professional presence, creativity, teamwork and confidentiality.7. Internet proficiency.8. Spreadsheet knowledge and composition.9. Knowledge of budget development.10. Ability to generate new ideas and think creatively.11. Ability to supervise junior staff.12. Overall knowledge of surgical /procedural cases and preference cards.13. Proficient in the processing of purchase requisitions.14. Astute in the use of the hospital EHR.15. Background in Materials Management/Supply Chain coordination16. Inventory control principles:a. Establishment of a physical inventory controlb. Establishment of training programs to develop optimum capability for the conduct of inventory.c. Establishment and maintenance of accurate stock location records.d. Accomplishment of all directed physical inventories.e. Adequate control over any movement of supplies and or items undergoing inventory.f. Accomplishment of required research prior to adjustment actions.g. Isolation of causes of potential and actual discrepancies. Initiation of corrective action to prevent recurrence.17. Basic knowledge of surgical/procedural supplies, instruments and equipment required by various specialties.18. Implant/Tissue Management Experiencea. Procurementb. Receipt/deliveryc. Storaged. Distributione. Log/Track/Inventory Controlf. Documentation/Record Keeping

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H12