Easter Seals Jobs

::: {block="true" editor="6td4p" offset-key="96iji-0-0"} ::: {offset-key="96iji-0-0"} The Role: Emergency Dispatcher - 1st Shift ::: :::

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::: {block="true" editor="6td4p" offset-key="95mtt-0-0"} ::: {offset-key="95mtt-0-0"} Who You Are: ::: :::

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::: {block="true" editor="6td4p" offset-key="333bu-0-0"} ::: {offset-key="333bu-0-0"} You will handle inbound calls from our push button emergency phones, monitoring emergency phones in places such as in elevators, pool areas, and other areas, which are used in the event of an emergency. You do not need dispatcher experience to apply to this job, we provide extensive on the job training. Each day at Kings III, you will have the satisfaction of knowing that you can make a difference by helping those in need, while working in a safe and supportive environment. ::: :::

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::: {block="true" editor="6td4p" offset-key="855g1-0-0"} ::: {offset-key="855g1-0-0"} Who We Are: ::: :::

::: {block="true" editor="6td4p" offset-key="bo8i4-0-0"} ::: {offset-key="bo8i4-0-0"}

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::: {block="true" editor="6td4p" offset-key="2m6ha-0-0"} ::: {offset-key="2m6ha-0-0"} Established in 1989 and a four-time winner of DFW Top Workplaces in 2020-2023, Kings III is a growing, dynamic company. Were on a mission for change - for our communities, our customers, and our company. If you see yourself as a builder and change agent, this is the right place for you. ::: :::

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::: {block="true" editor="6td4p" offset-key="310j6-0-0"} ::: {offset-key="310j6-0-0"} More than 12% of our employees have been with the company for 10+ years, and an impressive 25% have been with us 5+ years. How do we do it?

Here's what our employees say.

We seek out creative employees who love opportunities for continuous learning and growth. We value innovation in not just our products, but the way we work, sell, and grow every day. We celebrate change and are always looking for ways to do things better! ::: :::

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::: {block="true" editor="6td4p" offset-key="1avli-0-0"} ::: {offset-key="1avli-0-0"} What Youll Do: ::: :::

• ::: {offset-key="an1d7-0-0"} Respond to testing and emergency calls :::

• ::: {offset-key="4k99l-0-0"} Answer a high volume of inbound calls from customers and vendors :::

• ::: {offset-key="5g1cn-0-0"} Address inquiries, provide accurate customer details, and document updates on emergency situations :::

• ::: {offset-key="6slk-0-0"} Notify the customer call list of emergent and non-emergent situations :::

• ::: {offset-key="1rfk8-0-0"} Dispatch the Elevator Company or the appropriate authorities when necessary :::

• ::: {offset-key="5b2o8-0-0"} Manage multiple software programs for call handling and team communication :::

• ::: {offset-key="c2ibt-0-0"} Communicate updates clearly and concisely :::

• ::: {offset-key="2eso7-0-0"} Provide world class customer service :::

• ::: {offset-key="d57cg-0-0"} Follow and abide by our core values :::

::: {block="true" editor="6td4p" offset-key="7edgd-0-0"} ::: {offset-key="7edgd-0-0"} What Youll Bring: ::: :::

::: {offset-key="dqbgu-0-0"} High school diploma or GED :::

::: {offset-key="1cu67-0-0"} 1-year customer service, call center, or dispatcher experience :::

::: {offset-key="3uqft-0-0"} Availability to work weekends, holidays, and 1st shift (6:45am - 4:15pm) :::

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