Job Information
The Otesaga Resort Hotel Bartender in Cooperstown, New York
Position: Seasonal Bartender
Reports to: Beverage Manager
Job Summary
The Bartender is responsible for providing the highest level of beverage presentation and friendly service to all guests of The Otesaga Resort Hotel. This position is responsible for all aspects of wine and beverage service in the dining rooms including ambiance, cocktail/beer/wine/non-alcoholic beverage service, as well as food service under the direction of the department head.
Essential Job Functions
To successfully perform this job, an individual must perform each essential duty listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Craft and prepare beverages according to guest and restaurant specifications in an efficient and timely manner
Provide on the floor assistance to guests by providing wine and other beverage recommendations, conducting beverage service, and answering relevant questions.
Contribute to improving the F&B sales revenues by being knowledgeable about drinks, cocktails, spirits, and other menu items, specials, and prices
Accurately and efficiently take orders and input them into the POS system ensuring correct timing and billing
Prepare the guest check accurately and collect payment or signature, as required
Operate, maintain and properly clean all bar equipment and fittings
Ensure that the bar is well-stocked at all times
Ensure all beverages are served in proper glassware and in proper condition.
Assist with inventory controls and par levels related to beverages, including but not limited to beer, spirits, wine, and non-alcoholic beverages.
Work with appropriate manager to successfully respond to any guest complaints or concerns.
Adhere to all federal, state, and local alcohol serving laws.
Comply with all health, safety, and hygiene standards and policies.
Perform any other job-related duties as assigned.
Assist service staff by taking orders, delivering food, and delivering beverages as needed.
Assist with front of house closing duties as needed.
Responsible for opening and closing procedures
Responsible for filling out a daily tip report
Education: High school diploma or general education degree (GED)
Required Experience:
The person in this position needs to:
Minimum 18 years of age
Minimum 2 years of experience as a Bartender
Prior experience in a luxury or fine dining setting is a plus
Excellent knowledge of wine and beverage service procedures
Reliably commute or plan to relocate before starting work
Knowledge, Skills, & Abilities
Positive and friendly attitude
Be knowledgeable about our drink offerings as well as all standard drinks and cocktail trends to assist guest in choosing their beverage based on likes/dislikes
Robust food knowledge: should be able to articulate flavors and provide detailed descriptions.
Knowledge of various dietary restrictions
Ability to accurately describe, recommend and serve beverages of the world
Possess basic math skills and ability to operate POS system
Maintain professional presentation (must adhere to company and department dress code)
Ability to upsell
Outstanding guest service skills
Ability to clearly communicate both verbally and in writing
Strong knowledge of pricing, budgets, and cost controls
Physical Requirements:
These physical requirements for this position may be accomplished with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to stand, and/or move for extended periods of time (approximately 8 to 10 hours), twist at the neck and trunk, bend at the waist and stoop, kneel, crouch, or crawl. The employee is frequently required to reach with hands and arms, reach overhead, above shoulders and horizontally. Employees will frequently use hands to handle objects and tools and operate service equipment. The employee must regularly lift and/or move/push/pull up to 30 pounds. The employee will also frequently ascend and descend stairs when moving between the dining rooms and the storage areas. Vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employees may use vision to monitor beverage and food quality and quantity.
Work Conditions: The position will be required to work evening, weekend, and holiday hours. While performing the duties of this job, the employee generally works in an indoor and outdoor front of restaurant and kitchen environment with exposure to heat from ovens, hot foods and steamers and cleaning chemicals, fumes, equipment, and metal objects. The noise level in the work environment is usually moderate but may be loud dependent on specific work site and/or equipment operation. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.
