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CPSS Business Intelligence is a Consumer & Provider Services and Solutions team focused on data, reporting and data science supporting Humana’s Service Operations. The team is focused on converting data to actionable insights for our business partners who can utilize to reduce administrative cost and improve the customer’s experience.

This position will work within the CPSS Business Intelligence team. This team is focused on gathering and documenting data requirements for Data Science, Data Consulting, Data Visualization and Reporting.

The Senior Data Manager acquires, cleans and develops datasets from internal and external sources to support business analysis and reporting. The individual will acquire, validate, store, protect, and adhere to processes around data to ensure the accessibility, reliability, and timeliness of the data for its users. The candidate will also be responsible for developing and executing data architectures, policies, practices and procedures that properly manage the full data lifecycle needs of an enterprise.

The Senior Data Manager acquires, cleans and develops datasets from internal and external sources to support business analysis and reporting. The individual will acquire, validate, store, protect, and adhere to processes around data to ensure the accessibility, reliability, and timeliness of the data for its users. The candidate will also be responsible for developing and executing data architectures, policies, practices and procedures that properly manage the full data lifecycle needs of an enterprise.

The ideal candidate will have:

• Ability to interact with business and IT departments in understanding user needs

• Able to translate the business needs to technical requirements in terms of data needs

• Be self-motivated and possess the ability to manage multiple priorities and meet deadlines.

• Possess the capacity to maintain confidentiality and work independently.

• Identifies opportunities for process improvements

• Coordinates with other teams to ensure all aspects of data needs are taken into account.

• Coordination and completion of projects on time and within scope

• Prepare data for reporting and analysis including visualizations to support business requirements.

• Experience in performing in-depth data analysis to derive insights that drives business outcomes and decisions.

• Exhibit strong written and verbal communication skills

• Be an innovative thinker with an innate curiosity around data

• Be self-motivated and possess the ability to manage multiple priorities and meet deadlines

• Experience in problem analysis and process documentation

Use your skills to make an impact

Required Qualifications

• Bachelor’s degree

• Minimum 7 years of technical experience in data analysis using ETL tools and developing ETL packages using SSIS, ADF, and/or DataBricks

• Experience providing expert architecture guidance on Data Warehouse, Data Lake and Modern BI architecture concepts and technologies using Azure Synapse Analytics and/or Databricks

• Experience implementing scalable and maintainable Dimensional Data Models to meet business objectives, including construction of Azure Data Factory and automation of data architectures implemented

• Extensive experience developing stored procedures and dynamic SQL

• Experience taking complex data and making it more accessible, understandable and usable for leaders to derive insights

• Experiencing leading projects through entire life cycle, from design, coding, code review and deployment

• Proficient in root cause analysis

• Demonstrated ability to problem solve and provide solutions for business or data issues

• Good presentation skills to conduct demonstration meetings with clients to show progress on projects

• Experience working with deadlines and skills in addressing customer satisfaction

Work-At-Home Requirements

• At minimum, a download speed of 25 mbps and an upload speed of 10 mbps is recommended; wireless, wired cable or DSL connection is suggested

• Satellite, cellular and microwave connection can be used only if approved by leadership

• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Preferred Qualifications

• Master's degree in Statistics, Mathematics, Computer Science, Engineering and/or related field

• Healthcare or managed care experience

• Experience with any of these: migrating data to the cloud, Cloud based computing (MS Azure), VB.NET or C#, JAVA (script), Python, R, SAS, SPSS, QlikView, Hadoop, and/or SQL

• Call Center experience

• CRM platform experience

Additional Information

• As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called HireVue. HireVue Text, Scheduling, and Video technologies allow you to interact with us at the time and location most convenient for you.

• If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews. This is a remote role - #LI-Remote

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$97,900 - $133,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 12-26-2024

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.