Job Information
ZWILLING J.A. Henckels Retail Store Manager- Citadel Outlet in Commerce, California
Description
Objective:
We are searching for a strong and enthusiastic Retail Store Manager to lead our ZWILLING Shop at the Citadel Outlets. Our rapidly growing team is looking for career minded managers who can grow with us.
About ZWILLING J.A. Henckels:
For almost 300 years, ZWILLING J.A. Henckels has offered premium products that enhance the lives of professional and home chefs worldwide. Since its start as an esteemed cutlery brand, the company has grown to include a coveted collection of cookware, flatware, glassware and kitchen gadgets. Tradition, quality, innovation, and craftsmanship are its ingredients for success.
Today, ZWILLING J.A. Henckels is an international industry leader that sells products in over 100 countries with the help of several wholly owned subsidiaries. Always looking forward, ZWILLING has acquired several global heritage brands —Staub (France), Demeyere (Belgium), Ballarini (Italy), and MIYABI (Japan)—to give its customers access to the most exceptional cookware and cutlery.
Responsibilities and Duties:
Personnel
Recruit top talent in collaboration with the HR Team
Train staff in necessary product knowledge, selling skills, and store operations
Motivate and develop individual associates through one-on-ones, feedback, and coaching, including periodic employee assessments
Foster and maintain a healthy, safe, pleasant and cooperative work environment
Maintain company policies and standards
Operations
Analyze and optimize operations to achieve maximum profitability
Identify areas of improvement and provide constructive feedback
Maintain a clean, safe, and inviting store for both customers and employees
Marketing and Customer Relations
Ensure outstanding and consistent customer service
Promote the store by developing a local community outreach program
Collaborate to successfully execute in-store and off-site special events
Qualifications and Skills:
A culinary passion!
Associate or bachelor’s degree preferred
Minimum of 3 years retail sales management experience required
Strong business sense and excellent problem-solving skills
Excellent written, organization, and communication skills
Professional and collaborative approach with ability to easily adapt
Comfortable with Microsoft Word, Outlook, and Excel
Able to stand and/or walk for extended periods of time
Able to lift 35 lbs. or more and comfortable using a ladder
Benefits:
Medical/ dental/ vison package
401k plan
Generous employee discount
Paid vacation and sick time
Salary Range: $60,000.00- $65,000.00 per year contingent upon experience.
