Easter Seals Jobs

Launch your career as a Mortgage Underwriter Supervisor in our Wealth Management Operations team, where you will supervise a team that underwrites loans for high net worth individuals.

Job Description

As an Associate in the Wealth Management Mortgage Operations Underwriting Quality Control team, you will be responsible for ensuring operational efficiency. Leveraging your comprehensive understanding of mortgage capabilities and strong mortgage acumen, you will make informed decisions that uphold the quality of our business. Your role will involve demonstrating accuracy, meeting time-sensitive deadlines, understanding controls, validating required guidelines, and solving problems.

Job responsibilities

• Manage underwriting quality specialists, ongoing maintenance of quality testing attributes, quality team procedures and review of quality testing results.

• Identify and escalate issues on quality reviews and escalate exceptions and procedure gaps to management.

• Mentor, train, and provide guidance and assistance to the underwriting quality reviewers and drive performance.

• Assist in maintaining quality by collaborating with underwriting managers to establish and execute remediation process for errors when identified and assist with remedial training as appropriate.

• Participate in weekly review of quality results and to address opportunities with underwriting and quality teams.

• Participate in monthly calibration meeting with underwriting management.

• Analyze monthly quality assurance error rate to determine trends or possible P&P changes.

• Serve as the point of contact for quality control disputes that are escalated by underwriting management.

Required qualifications, capabilities, and skills:

• 5 years mortgage originations/mortgage underwriting experience; with Jumbo mortgages; 2 years mortgage operations supervisory or management experience, including experience coaching, team-building, and mentoring others

• Ability to manage and maintain productivity during peak periods

• In-depth and comprehensive understanding of the origination cycle, regulations and underwriting guidelines

• Strong verbal and written communication skills to effectively communicate with various stakeholders

• Analytical skills and approach to problem solving and process re-engineering.

• Excellent written and oral executive-level communications skills

• Proficient in MS Word, Excel, PowerPoint, along with content sharing solutions like SharePoint and Teams

Preferred qualifications, capabilities, and skills

• Bachelor's degree or relevant experience

• Prior experience across activities of people management, including hiring, training and development, succession planning and mentorship.

• Willingness to work flexible schedules.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans