Easter Seals Jobs

Description Performs random quality audits, analyzes results, and provides evaluative feedback to management. Completes audits in accordance with company policies, company procedures, and department standards. PRINCIPAL RESPONSIBILITIES AND DUTIES: Performs random quality audits of department employees under direct supervision in accordance with company policies, company procedures, and department standards. Analyzes audit results to identify trends and/or issues and provides evaluative feedback to management. Suggests recommendations to improve overall quality performance and processing efficiencies. Researches and responds to quality issues as received from internal resources and makes paper and quality control website corrections as appropriate. Develops and generates various reports to include monthly quality audit reports, statistical samples, audit and maintenance logs, and other required reporting. Corrects quality issues found during the audit by performing system maintenance of records when applicable. Provides training and continuous improvement support materials to appropriate individuals as needed. Improves overall quality and efficiency of audit workflow processing through interactions with other departments and external resources. Performs all job responsibilities in accordance with client standards and Cass policies and procedures. Works overtime as required by management. Performs other duties as assigned. SKILLS AND ABILITIES REQUIRED: Working knowledge and understanding of utility processing procedures and standards. Good analytical, oral, and written communication, interpersonal, organizational, problem solving, and time management skills. Ability to work with minimal supervision, maintain a positive attitude, and be self-motivated. Proficiency in Microsoft Office suite (Word, Excel, and Outlook) with experience in data manipulations is preferred. MINIMUM LEVEL OF PREPARATION AND TRAINING NORMALLY REQUIRED: High school diploma or equivalent required. 1 year of processing experience in an industry with comparable characteristics as Cass. APPLICATION PROCESS: You can directly apply through Cass's website at https://www.cassinfo.com/careers. Please apply directly to this position via the "Apply" button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process. ABOUT OUR COMPANY: Cass Information Systems, Inc. is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communications networks, facilities and other operations. Disbursing over $90 billion annually on behalf of clients, and with total assets in excess of $2.5 billion, Cass is uniquely supported by Cass Commercial Bank. Founded in 1906 and a wholly owned subsidiary, Cass Commercial Bank provides sophisticated financial exchange services to the parent organization and its clients. Cass is part of the Russell 2000. More information is available at www.cassinfo.com. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furthera