Job Information
Stride, Inc. Content QA Analyst, Contractor in Columbus, Ohio
Job Description SUMMARY: Drawing on a broad range of instructional and technical abilities, the Content QA Analyst, a contractor position plays an instrumental role in ensuring quality across our proprietary and third-party products. ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. * Conduct content quality assurance testing on digital-based course assets across multiple points in the production cycle. * With strong attention to detail, review course assets for grammar, internal consistency, a11y, and adherence to style and design guides. Ensure LMS platform settings and functionality are correct. Produce a concise and complete deficiency report for use by the development team. * Work with the development team to remedy any deficiencies or defects. * Effectively and clearly communicate project status, issues, and information, both verbally and in writing. * Identify emerging issues from the review process that may lead to new requirements that will need to be incorporated into future versions of process documents. * Share and contribute ideas to improve the quality assurance process. * Adheres to Stride's defined policies and procedures. * Based on institutional experience, consistently and dependably produces results via the application of specialized knowledge, skills, and experience. Supervisory Responsibilities: This position has no formal supervisory responsibilities. MINIMUM REQUIRED QUALIFICATIONS: * Bachelor's degree in instructional design, e-learning, or a curriculum-related field with 1-3 years of related experience; OR * Equivalent combination of education and experience * Certificates and Licenses: None required. OTHER REQUIRED QUALIFICATIONS: * Familiarity with the K-12 education space and/or online learning environment, with an understanding of curriculum concepts (e.g., objective-based learning, etc.) * Experience providing a high level of detail while reviewing web-based materials for grammar, continuity, content completeness, a11y, and functionality * Experience in proofreading/copyediting content * Strong command of English grammar, including knowledge of spelling, punctuation, and syntax rules * Experience in reviewing/testing the functionality and usability of online content * A passion for product improvement and user satisfaction * A flexible self-starter that possesses the ability to work effectively independently and as part of a team in a 100% virtual position and with a proven track record of meeting deadlines * Ability to effectively and clearly communicate project status, issues, and information, both verbally and in writing * Detail and process improvement oriented * Experience working with one or more Learning Management Systems (LMS) * Knowledge of tools, concepts, and methodologies of editing/QA * Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.), especially Excel; Web proficiency. * Familiarity with communication tools such as Teams, Slack, Zoom, or similar * Ability to clear required background check DESIRED QUALIFICATIONS: * Administrative experience with Learning Management Systems (LMS) Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjUxMzQ4LjEwNTA4QHN0cmlkZWluY2NvbXAuYXBsaXRyYWsuY29t
