Job Information
Kellermeyer Bergensons Services Account Coordinator - Remote in Columbus, Ohio
Join a fast-paced, growing, and exciting company full of great opportunities!
About Us
Our culture is unique and driven by our core values – trust, reliability, innovation, and service – and fundamental belief that all work is honorable, and we acknowledge the dignity of those who do it. Come join our fast-growing team and experience the KBS difference!
KBS, North America’s largest privately-owned facility services provider and trusted partner to leading operations and facility managers across 100k client locations, is looking for Account Coordinator to join our growing team!
For more than fifty years, KBS has been providing essential facility services in North America to help clients maintain clean and healthy operations. With a culture driven by our core values – trust, reliability, service and doing things the right way, and rooted in a fundamental belief that all work is “honorable and we acknowledge the dignity of those who do it.” These values are embraced by our highly diverse and inclusive workforce.
If this sounds like you, then why wait, APPLY TODAY!!
Location
Remote
Shift
Monday - Friday 8am - 4pm
Pay
$18.00 - $20.00
Work Experience: 3+ years in an account coordinator role, ideally with experience in exterior services or another service-related field with high customer/client contact.
Position Summary:
• Oversees a portion of a client account or various client accounts.
• Follows all functional policies, and ensures compliance to all standard operating procedures
• Meets expectations, all work/tasks, and ensures that progress toward goals/objectives is made
• Supports and executes the calendar of events from preseason preparations through postseason shutdown
for landscape and snow
• Manages customer issues as they arise during day-to-day operations
• Support and balance vendor sourcing to unify and increase profitability
• Works in various customer portals, 3rd party systems, and KBS proprietary technology
• Helps identify procedural issues and trends and sharing examples of best practices with leadership
• Able to carry out the essential functions of this job (with or without reasonable accommodation) without
posing a specific, current risk of substantial harm to health and safety of self and others
• Performs other related duties as required and assigned
The Exterior Services Customer Experience Lead supports the management of all active accounts and vendor partners within an assigned market. They provide leadership and initiative to ensure services are complete and client expectations are met or exceeded. This individual evaluates the performance of service partners and communicates with the client to achieve satisfaction with our work; and fully leverages our relationships to benefit the client and Kellermeyer Bergensons Services.
Essential Duties & Responsibilities for Customer Experience Lead:
Knowledge:
Proficient with Microsoft Office programs (Word, Excel, PowerPoint, Outlook), with advanced Excel skills required.
WinTeam and Corrigo experience is a plus.
What’s In It for You?
As a full-time KBS employee (30+ hours per week) you qualify for benefits including medical, prescription drugs, dental, vision and more!
Life Insurance
Supplemental Health Insurance (E.G., Accident)
401k plan with a match
Pet Insurance
Perkspot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics
KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
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