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Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.

Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company — not just insurers.

We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.

Unum is changing, and we’re excited about what’s next. Join us.

General Summary:

The Service Now/ OpenText Platform Engineer is responsible for leading the creation and implementation of the Enterprise Content, Communication, and Document Management platforms and associated artifacts (e.g., Technology backlog) and ensuring the technical direction of applications and solutions within and across business area portfolios is strongly aligned with the business strategy. They liaise strongly with other architects and technical leaders to ensure that technical standards, frameworks, and processes are applicable across multiple applications and business capability areas.

She/He/They will also ensure that a target architecture and roadmap are reactive, adaptable, maintainable, and capable of evolving with minimum disruption and cost to support emerging technology trends. The OpenText Platform Engineer ensures that the strategic architecture of OpenText and other Content and Document Management platforms is realized and informed by learning from implementing solutions.

She/He/They will manage multiple executive stakeholders within business, change, and IT. Additionally, she/he/they will be required to lead the activities of architects or technical leaders through direct or indirect reporting relationships.

They are known as a thought leader in Content, Communication, and Document Management by those in Senior Leadership and are sought after to participate in strategic Enterprise discussions.

Principal Duties and Responsibilities

• Ultimately responsible for the correct implementation of ServiceNow, OpenText and other Content, Communication, Document Management platforms, compliance, and governance

• Mentor developers within the domain to ensure strong architecture practice and increase their skill set

• ServiceNow experience preferred.

• Collaborates with Chief Product owners and Business Strategy Consultants to align business and technology strategies and realize business capabilities through the implementation of Digital Content, Communication, and Document Management

• Resolves architectural uncertainties through prioritization, planning, and execution of architectural sprints and reprioritizes Technology Roadmap and portfolio backlogs based on outcomes

• Collaborate with Architects across the Enterprise to ensure standardized, efficient, high-quality, architecturally sound tactical implementations of technology roadmaps

• Responsible for design time (code coverage, complexity, etc.) and runtime (performance stability, scalability) quality of architectural designs and implemented applications and solutions across the Enterprise

• Further business goals through evaluating, assessing, and comparing emergent technology. This may involve prototyping, proof of concept work, and in-depth vendor engagement.

• Coordinates or participates in tool, technology, service selection, risk assessments, and sunsetting with technical and business stakeholders, ensuring consistency with existing business needs and architectural sustainability.

• Ensures that OpenText and other Content and Document Management Architecture are operational, agile, measurable, and operable within Continuous Build and Deployment for internal and external implementers.

• Coordinates identifying and assessing new and emerging hardware, software, and communication technologies, products, methods, and techniques. Evaluates their likely relevance to the organization. Provides regular briefings and communications to Leadership, Management, and Staff.

• Actively monitors for and seeks opportunities, new methods, and trends in IT capabilities and products for the advancement of the organization. Stays abreast of external trends and new functionality to be released by third-party/cloud solutions, identifying and socializing opportunities for expanded business applicability. Clearly articulates and formally reports their benefits.

Job Specifications

• Bachelors required, or equivalent relevant experience, Master's Degree Preferred

• Strong knowledge of the OpenText suite of products is a must.

• Strong implementation of the OpenText suite of products in Healthcare, insurance, and other Financial firms is a must.

• Demonstrates an understanding of strategic issues and is an authority on the systems development life cycle and typical problems associated with implementing information systems, from initial concept through development and implementation to operation and support.

• Has detailed practical knowledge of the organization’s IT infrastructure and software development and maintenance methods, tools, and techniques.

• Is conversant with the organization’s IT strategy, policies, and standards.

• Has a sound knowledge of risk assessment, change management, configuration management, reliability, and safety methods and metrics. Is skilled in project risk management.

• Can effectively articulate the architecture to technical and business audiences

• Communicates persuasively and effectively to business and technical audiences

• Possesses good knowledge of key areas of own organization that could benefit from applying technology.

• Can envisage the business potential of emerging technologies and products.

• Is current in the understanding of both developer trends and emerging technologies

• Has sound knowledge of Agile/Lean development methodologies and Continuous Deployment Tools and Techniques. Can ensure that overall Enterprise Architecture Designs and Tool/Vendor selections facilitate and/or support these techniques

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Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best – both inside and outside the office.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$109,100.00-$213,300.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum