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PwC Duck Creek Claims Functional Lead, Manager in Columbia, South Carolina

Specialty/Competency: Guidewire

Industry/Sector: Insurance

Time Type: Full time

Travel Requirements: Up to 80%

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Guidewire business lead at PwC, you will focus on guiding and leading the business aspects of Guidewire implementations within an insurance organisation. You will be responsible for overseeing the strategic planning, coordination, and execution of Guidewire projects to enable successful outcomes.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Analyse and identify the linkages and interactions between the component parts of an entire system.

  • Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.

  • Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.

  • Develop skills outside your comfort zone, and encourage others to do the same.

  • Effectively mentor others.

  • Use the review of work as an opportunity to deepen the expertise of team members.

  • Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.

  • Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the FS Enabling Technologies team you manage system implementation and/or upgrade projects related to Duck Creek Claims and related technologies. As a Manager you lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are responsible for project success and maintaining rigorous standards, while leveraging team strengths and managing performance to deliver on client expectations.

Responsibilities

  • Manage system implementation and/or upgrade projects related to Duck Creek Claims and related technologies

  • Lead teams and manage client accounts

  • Focus on strategic planning and mentoring junior staff

  • Assure project success and maintain exceptional standards

  • Leverage team strengths to meet client service expectations

  • Manage performance to deliver on client expectations

  • Cultivate meaningful client relationships

  • Assure adherence to project timelines and quality standards

What You Must Have

  • Bachelor's Degree

  • 5 years of experience with at least 2 years in Duck Creek Claims experience

What Sets You Apart

  • Education, certifications and/or experience in Duck Creek Claims preferred

  • Chartered Property & Casualty Underwriter (CPCU) preferred

  • Associate in Risk Management (ARM) preferred

  • Associate in Claims (AIC) preferred

  • Associate in Underwriting (AU) preferred

  • Associate in Reinsurance (ARe) preferred

  • Associate in Insurance (AINS) preferred

  • Business Analyst (CBAP) preferred

  • Competency in Business Analysis (CCBA) preferred

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

The salary range for this position is: $100,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

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