Job Information
EquipmentShare Fleet Operations Support Manager in Columbia, Missouri
EquipmentShare is Hiring a Fleet Operations Support Manager
EquipmentShare is seeking a Fleet Operations Support Manager to manage the overall operations support of the used equipment and retail fleet transactions. This position will ensure complete support of the equipment sales process through timely and accurate responses to the internal sales team from quoting all the way through the completion of the sales process. This includes the quoting, invoicing and updating the system with key areas such as ownership change as well as other updates. This area will adhere to company goals, and equipment sales financial performance. They will work daily with our sales representatives to provide pricing guidance in areas such as, but not limited to, inventory availability, and accurate invoicing to maximize profits on fleet sales. This position will be an in office role in Columbia, MO.
Primary Responsibilities
Lead direct reports with ongoing process improvement and profitability guidelines
Align fleet operation goals with the sales strategies for retail and used equipment at EquipmentShare
Be aware of and understand the strategies of pricing for used equipment based on company goals and communicate those goals to the team
Ensure proper documentation is in place for used and fleet retail sales support processes as well as ensuring accurate invoicing and inventory management for the ES used equipment sales process.
Establish KPI’s for the team, goals and objectives and set a communication strategy that supports the achievement of said KPI’s and G&O.
Provide outstanding customer support to the entire sales organization, including internal and external customers.
Why We’re a Better Place to Work
Competitive salary.
Medical, Dental and Vision coverage for full-time employees.
401(k) and company match.
Generous paid time off (PTO) plus company paid holidays.
Stocked breakroom and full kitchen, chef prepared meals daily (breakfast and lunch).
State of the art onsite gym (Corporate HQ) with instructor led-courses/Gym stipend for remote employees.
Seasonal and year round wellness challenges.
Company sponsored events (annual family gatherings, happy hours and more).
Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year.
Opportunities for career and professional development with conferences, events, seminars and continued education.
About You
Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that’s long been resistant to change.
Skills & Qualifications
At least 3 years of management experience
Great attention to detail, preferably including math/financial acumen
Excellent communication skills, written and oral
A firm grasp of macroeconomics: Demand, Supply and Profitability
Ability to handle multiple priorities at once
Ability to work in a fast-paced environment
Ability to lead direct reports and drive bottom line profitability for the enterprise
Knowledge of Google Suite and intermediate computer processing skills
Education & Experience
● A college degree preferred in Economics, Math, Finance, Business, or a related field is required
EquipmentShare is committed to a diverse and inclusive workplace. EquipmentShare is an equal opportunity
employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation,
protected veteran status, disability, age, or other legally protected status.
