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Senior Telecom Technician

Job Type: Information Technology

Pay Range $46.82 to $58.53

Location Colorado Springs, CO

Date First Posted 2/3/25

Applications are being accepted through: 2/17/25

*If no date is displayed, applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 5 days of being posted.

Senior Telecom Technician

This position is not eligible for remote work and requires physical presence in our office.

As a Transport Network Engineer, your primary responsibility is to design, implement, maintain, troubleshoot, and optimize transportation network infrastructure, ensuring seamless and efficient data communication across multiple systems and platforms. You will develop and manage robust transport solutions incorporating DC power, microwave radio, Optical Transport Network (OTN), Synchronous Optical Networking (SONET), and RF data technologies. You will be responsible for managing network performance and troubleshooting any issues that may arise while maintaining high security, reliability, and scalability standards. Your expertise will support the organization’s operational needs, improve network efficiency, and drive innovation in transport technologies.

Duties/Responsibilities:

• Design, deploy, and manage Ciena DWDM/ROADM infrastructure, Aviat microwave networks, SEL Icon Sonet Mux systems, GE MDS radio systems, and low-voltage DC power systems

• Research, evaluate, design, plan, implement, and test organization-wide transport network systems to support IT and organizational strategies and roadmaps

• Develop and maintain comprehensive network design and mapping documentation

• Manage project timelines for network extensions, upgrades, and lifecycle replacement efforts

• Oversee the installation and upgrade of new and existing equipment, hardware, and software

• Implement and manage network monitoring, logging, and alerting systems

• Monitor and test network performance, providing performance statistics

• Troubleshoot network issues, perform root cause analysis, document findings, and implement corrective actions

• Develop Methods of Procedure (MOPs) for implementation and maintenance activities

• Participate in the Network Transport Services 24x7 on-call support rotation, covering a range of network standards and technologies, including OTN, DWDM, Microwave, and SONET

• Ensure quality of work performed in compliance with standard operating policies

• Ensure compliance with safety regulations and work procedures

• Ensure equipment, tools, and materials are used safely and efficiently

• Review technical documents and designs for accuracy

• Flexibility in scheduling to meet business needs

Required Skills/Abilities:

• Strong attention to detail

• Excellent problem-solving skills to troubleshoot RF, fiber, and DC power equipment issues

• Self-motivated and capable of working independently or in small teams

• Ability to coordinate emergency restoration under time constraints

• Experience working in hazardous environments, including substations, power plants, water treatment plants, and wastewater treatment plants\

• Ability to work at heights, in confined spaces, and handle ladders, push, pull, and lift equipment

• Continuously monitor and analyze emerging technologies and industry trends to keep the organization at the forefront of innovation

Education and Experience:

• High school diploma or equivalent required

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related technology field preferred

• Relevant and progressively responsible experience in designing, implementing, and supporting DWDM/ROADM networks, microwave radio networks, RF networks, and SONET networks

• Certifications in Ciena, Blue Planet MCP, or other relevant network technologies are highly valued

• Technical knowledge and skills in DWDM/ROADM technologies, OTN technologies, TCP/IP networking and devices, Ciena Blue Planet MCP, Aviat Microwave, SEL Icon, RF propagation modeling, microwave path analysis, frequency coordination, and interference analysis

• Proficient in installing various types of communication equipment, including microwave radio, UHF radio, -48Vdc power systems, SONET, OTN, and environmental alarms

• Experience with R56 communication site standards, including rack installation, ladder rack requirements, grounding requirements, environmental requirements, and cable running and dressing

• Proficient in the use of tools including Digital Voltmeter (DVM), Wattmeter, Cable and antenna analyzer, Spectrum Analyzer, RS232 analyzer, Fiber optic visual scope and power meter, Basic hand tools, and Power tools

Physical Requirements:

• Ability to lift and carry up to 80 pounds and push/pull 50-pound loads

• Ability to stand and walk up to eight hours per day, climb multiple sets of stairs, and carry materials weighing between 40 and 60 pounds

• Ability to ride in a vehicle for up to four hours to travel to and from job sites

• Ability to work in different temperatures and changing weather conditions

• Ability to traverse and inspect all areas of job sites in various weather conditions; this may include walking, climbing, reaching, bending, crawling, stooping, or stretching

• Exposure to characteristic construction site dangers

Who We Are...

• One of the largest four-service public utilities in the nation (over 500,000 customers)

• A national leader in reliability (power on an average of 99.991% of the time)

• Diamond Designation recipient from the American Public Power Association – a utility sector leader in reliability, safety, workforce development, and system improvements

• Located at the base of the Rocky Mountains in the most desired city to live in the United States (U.S. News & World Report, 2022)

Our Commitment to Our Employees…

Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We do not just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

• Time Off – Because everybody needs time off to recharge

• Vacation – New employees accrue 13 days of paid time off to start, while our more tenured employees accrue 24 days per year

• Personal Leave –3 days per year of personal leave

• Paid Holidays –12 paid holidays per year

• Sick Leave – Accrue 12 days of sick leave annually for those days when you or a family member is feeling under the weather\

• Vacation Buy – Purchase up to 40 hours of additional vacation time

• Pension Plan – Looking forward to a comfortable lifestyle once you’re done working? The Colorado Public Employees’ Retirement Association (PERA) provides you with retirement benefits and peace of mind when you retire

• Medical – Select from three comprehensive medical plans, starting at $10.00 a month. Employees also enjoy access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)

• Wellness Program – Voluntary wellness program that allows you and your spouse to each earn up to $500 to use towards healthcare expenses, $100 in Visa gift cards, and up to $400 in gym membership reimbursements

• Dental – Select from two dental plans, with in-network PPO preventive care covered at 100% and access to orthodontia coverage

• Vision – Voluntary plan that covers full vision care services and discounts on LASIK eye surgery

• Retirement Saving Programs – Supplement your pension plan with voluntary retirement programs such as the PERAPlus 401(k) and MissionSquare’s Roth IRA and 457 plans

• Disability Coverage – Short-Term (STD) and Long-Term Disability (LTD) insurance available for purchase

• Employee Assistance Program (EAP) – Makes the going a little easier by aiding with mental health, stress management, work-life balance, financial and legal matters, and much more

• Long-Term Care Insurance (LTC) – Whether it's due to an accident or a serious illness, LTC insurance is available for purchase to help you and your loved ones

• Life Insurance – Company-paid life insurance and supplemental coverage available

• Tuition Reimbursement – Employees are eligible to receive up to $5,250 annually for Tuition Reimbursement

• Qualifying Public Service Employer – Payments made towards student loans may qualify for the Public Service Loan Forgiveness Program

ATTENTION :

• All positions will be posted for a minimum of 5 calendar days.

• Starting pay will be determined within the posted pay range based on the experience, education, and training of the successful candidate; if there is a single pay rate posted, the job starts at that rate.

• Colorado Springs Utilities does not sponsor work visas of any kind (including but not limited to H-1B, TN, or F-1 student visas with an OPT extension). Eligible applicants must be authorized to work in the United States.

Colorado Springs Utilities is an Equal Employment Opportunity/Affirmative Action employer. Our differences make us richer. Learning and growing from one another makes us more than what we were. We want our workforce to be as diverse as our business and recognize the limitless benefits of this commitment. Our desire is to have the organization reflect the diversity of the Pikes Peak Region. As an Equal Employment Opportunity employer, it is our commitment that no person shall be unlawfully discriminated against because of race, color, national origin or ancestry, sex, age, religious convictions, veteran status, disability, political beliefs, sexual orientation, or gender identity. Affirmative Action is Colorado Springs Utilities’ effort to ensure positive steps are taken to have a representative workforce reflective of the relevant available labor force.

For more information regarding applicant rights, visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Accessibility Accommodations . If you are an individual with a disability or disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at accessibility@csu.org or by calling 719-668-7500. This option is reserved for individuals who are unable to use or require assistance with the online tools as the result of a disability and is not intended for other purposes.

E-Verify and Right to Work Notice . Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Colorado Springs Utilities participates in E-Verify. For more information on your rights and responsibilities as an applicant, please visit: http://coloradospringsutilities.jobs/applicants-rights-and-responsibilities/ . If you have a legal right to work in the United States, there are laws to protect you against discrimination in the workplace. You should know that no employer can deny you a job or fire you because of your national origin. Unless mandated by law or government contract, employers cannot require you to be a U.S. Citizen or permanent resident or refuse any legally acceptable documents. If any of these things have happened to you, you may have a valid charge of discrimination that can be filed with the OSC. Contact the OSC for assistance in your own language. Call 1-800-255-7688. TDD for the hearing impaired is 1-800-237-2515. In the Washington, D.C., area, please call 202-616-5594, TDD 202-616-5525 Or write to: U.S. Department of Justice Office of Special Counsel NYA 950 Pennsylvania Ave., N.W. Washington, DC 20530.

Have a question? If you have a question about a position or need assistance from a recruiter, email us at csurecruiting@csu.org or call 719-668-7500.

Job Type: Information Technology