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TEKsystems Customer Service Associate (Administrative Professional) in Colorado Springs, Colorado

Customer Service Representative / Administrative Professional

Start Date: February 3rd

Pay Rate: $19.50/hr (paid weekly)

Location: Briargate Parkway, Colorado Springs, CO, 80920

Schedule: Monday to Friday 8:00 am to 4:45 pm

Job Description

• Reviews transaction requests and authorizations and processes transactions.

• Responsible for timely and accurate reconciliation of transactions. Maintains department processing standards in productivity and quality.

• Responsible for tracking responses to client inquiries in order to inform the development of guides that enable to swift resolution of recurring issues.

• Performs duties as assigned to improve business processes, the timing and quality of client transactions, and the level of support available.

• Works to learn and understand business processes and service requirements.

• May communicate either verbally or in writing with clients.

Desired Skills & Qualifications

• Ability to navigate Microsoft Excel and strong computer skills.

• Proficient math and reading skills.

• Strong analytical abilities.

• Customer service skills (2+ years of experience).

• Strong administrative skills (1+ years of experience).

Thank you for your consideration and please apply directly with an updated resume. Upon review of your application, you may receive a phone call from a TEKsystems Recruiter to discuss the next steps in our hiring process.

Pay and Benefits

The pay range for this position is $19.50 - $19.50

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Colorado Springs,CO.

Application Deadline

This position will be accepting applications until Jan 10, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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