Easter Seals Jobs

You will be part of our Air Logistics team, adding your leadership expertise + management skills to the delivery of customer + operational excellence.

Your Role

Your primary objective will be to lead our people, customer + operations strategy for the assigned territory, monitoring + driving continuous improvement in development efforts. You will ensure that all involved teams + stakeholders achieve or exceed company goals by developing business while optimizing operational processes + production costs.

Your Responsibilities

You will do this by working with internal stakeholders while focusing on these key objectives:

• To drive development efforts through customer acquisition + retention programs.

• To set up + monitor key metrics for operational excellence as per guidelines.

• To track training curriculum + oversee implementation of customer SOPs to drive customer excellence.

• To ensure operations are managed within the regulatory requirements, company guidelines, industry standards + management guidance + liaise with QSHE to ensure audit readiness at all times.

• To set up procurement + pricing strategies to help attract the right mix of business + trade lane development support in alignment with key stakeholders.

• To ensure the optimal usage of the system + tools, while promoting e-touch initiatives (digitalization).

• To drive a healthy forwarding sub-ledger (FSL), regularly analyzing profit + loss (P+L) reports while ensuring target achievement, focusing on the cost of production + financial targets.

• To exchange key information with the network, which may directly/indirectly impact operations + potentially need process changes.

Your Skills and Experiences

• Graduation is Mandatory.

• Minimum 8-10 years' experience in freight forwarding sector.

Good Reasons to Join

Work for the number one freight forwarder in the world.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.