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Granny's Helping Hands-PA, Inc. Human Resources Manager in Clifton Heights, Pennsylvania

The position of Human Resources Manager is responsible for working with potential employees as well as current staff to maintain accurate and up to date documentation of files. The position also includes effective communication to all Granny's Helping Hands staff.

 

Responsibilities:

· Creation and monitoring of job postings placed on Indeed and associated sources of onboarding.

· Coordinating, scheduling, and conducting applicant Zoom interviews. Discuss with Direct Care Workers any special needs or general concerns that would affect their ability to provide care.

· Completion of pre-screening of applicants for available positions.

· Managing documentation for individual in-person interviews-copying of State ID/Driver License, PPD records, Social Security card, obtaining reference information, and other required qualifying credentialing.

· Adhere to all company policies and mandates regarding COVID 19. Ensure safety precautions are being followed by visitors to the office-washing hands upon entering, and mask wearing. Sanitize equipment after usage.

· Explain application documents and company benefits to applicant.

· Data entry of necessary employee information into Generations computer operating system. Insure the Telephony ID, cell phone carrier. and email address are added.

· Run judicial criminal checks prior to running the paid criminal history check verifying applicant references, and verifying social security numbers and all required clearances.

· Inform payroll and administrative staff that employees are ready to be used for staffing cases and placing of completed file in new DCW folder.

· Knowledge of ADP system.

· Process and creation of applicant files from information gathered through ADP on-boarding while communicating with staff on applicant's status throughout the process.

· Maintaining and updating annual trainings into application packet and ADP on-boarding process as necessary.

· Creation and mailing of new hires, and salary rate letters as needed.

· After hiring, take aide's photo and create an agency ID badge for worker.

· Instruct new and existing staff on setting up Generations app and telephony usage as well as troubleshooting any systematic problems.

· Explanation with Direct Care Workers the requirement to opt in to calling post messaging.

· Uniform and non-skid shoes are expected during work assignments unless otherwise expressed by the office.

· Enter application date (the date on their hiring letter) for new hires into Generations and notify Coordinator so aide can be assigned to cases.

· Interaction with staff to notify when updated documentation is needing to be obtained- PPDs, driver's licenses, certifications, etc.

· Monthly OIG (Office of inspector General) spreadsheet reporting of data for new hires then submit it to Samantha Fyffe at Valenz Reporting to investigate fraud reporting.

· Input of case notes and communication into Generations and HHAeXchange daily

· Production of and mailing of termination letters weekly by use of certified mail.

· Assist and staffing open cases as needed

· Answering, directing, and assisting of incoming calls while being conscious of hold times. Documentation of calls daily into the call center/office to office.

· Assist as needed in daily operations within the office such as training new employees, filing, copying, and required administrative tasks of CEO/President.

· Daily checking of emails as well as addressing and sharing of the information.

 

 

Other Requirements:

· Work hours for the position involve being in office Monday through Friday from 9am-5pm unless otherwise approved.

· Participation in all staff and employee meetings and Zoom calls.

· Assist in developing agenda for meetings and Zoom calls.

· Ask questions if unsure about appropriate actions to be taken.

· Understanding of staffing, schedule coordination, and office protocol.

· Communi ate all concerns and issues to the supervisory staff or team.

· Participate in office events, marketing, commercials, and social media events.

· Maintain confidentiality and adherence to all HIPAA regulations.

· Assist in recruitment and retention practices and offer suggestions to improve recruitment and retention of staff.

Qualifications:

· At least a High School Diploma or GED

· Inter-personal communication skills

· One year of in-home care knowledge and experience

· Knowledgeable computer skills

· Compliance with all state and local laws and regulations

· Ability to work independently or as part of a group

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