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Warehouse Manager Cleveland, OH, USA * TriMark SS Kemp - Grant Office, 6551 Grant Ave, Cleveland, Ohio, United States of America Req #2365 Friday, November 22, 2024 TriMark USA is the country's largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com Why you'll love it here! + Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance + 401k + Community Service Day + Spotlight Awards + National Sales Excellence Awards + CFSP Prep Certification Program POSITION SUMMARY: The Warehouse Manager reports to the Divisional Director, Warehouse Located in Cleveland, OH Full-Time In Office The Warehouse Manager is responsible for planning, directing, and coordinating transportation, storage, and distribution activities at our distribution center. This critical role ensures compliance with organizational policies, government regulations, and safety standards, while optimizing warehouse operations to meet customer needs. The Warehouse Manager leads a team of employees, oversees shipping and receiving, manages inventory accuracy, and maintains facility cleanliness and security. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Team Management: Direct daily activities of over 20 employees, including supervisors, material handlers, shippers, and receivers. Conduct performance reviews, provide training, and ensure cross-training of personnel. Shipping and Receiving Management: Manage all aspects of shipping and receiving operations to ensure timely and accurate processing of orders. Maintain inventory accuracy and perform regular audits to reconcile discrepancies. Safety and Compliance: Execute safety initiatives, including safety committee participation, forklift safety, and HAZMAT procedures. Implement warehouse policies and procedures consistently to maintain compliance with regulations. Logistics Coordination: Oversee distribution and logistics activities, including UPS, truck load, LTL, and contracted delivery services. Identify and address sales or purchasing issues to optimize efficiency and reduce costs. Facility Maintenance: Maintain warehouse facilities to the highest standards of cleanliness, organization, and security. Schedule and oversee maintenance and repairs as needed to ensure optimal functionality. Customer Service: Foster a customer service-oriented culture, providing support to internal sales personnel and end customers. Address customer inquiries and concerns promptly and professionally. Leadership and Communication: Promote good morale and a positive attitude among team members, fostering a collaborative and productive work environment. Communicate effectively with the Director of Operations, General Manager, and other stakeholders to address issues and drive improvement initiatives. COMPETENCIES: Availability to work varying shifts, including weekends, as needed to e