Job Information
Novitex Enterprise Solutions Sr. Mail Clerk in Cleveland, Ohio
Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy of work. You will be responsible for batching documents, keying data from source documents, and verifying the correctness of entries in a timely and efficient manner. Essential Job Responsibilities: Mail sortation and delivery to client's mail stop locations Prioritize work tasks based on processing schedules and client expectations, ensuring timely completion. Perform verification tasks as required, checking for accuracy and identifying errors. Troubleshoot data problems as needed, escalating issues to supervisors when necessary. Maintain a high level of safety awareness and promptly report potential hazards to supervisors. Adhere to security and privacy policies, standards, and guidelines to protect company and customer information. Perform other duties as assigned by supervisors, demonstrating flexibility and adaptability in task execution. Work in various environments, including office settings, computer rooms, production floors, warehouses, and shipping/receiving areas, with occasional exposure to environmental factors like dust, dirt, toner, and ink. Engage in repetitive motion activities such as twisting, bending, climbing, and lifting, with the ability to lift up to 55 lbs. frequently. Qualifications: High school diploma or equivalent. Proficiency in reading, writing, and speaking English. Capability to stand, walk, grasp, reach with hands and arms, sit, talk, or hear as required by job duties. Close vision and ability to focus are necessary for performing tasks accurately. Experience with data entry is desirable. Ability to engage in repetitive motion activities like twisting, bending, and climbing. Previous experience with mail is advantageous. We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.