Job Information
The Sherwin-Williams Company Shipping & Receiving Supervisor in Cleveland, Ohio
CORE RESPONSIBILITIES AND TASKS: (1) Manage the operations of the shipping and receiving department and direct reports: Supervision, training, cross-training, and development of the shipping and receiving team, including the ability to outline and communicate responsibilities & expectations to direct reports. Assess performance, succession plan, manage time and overtime, make departmental salary and promotion recommendations, and ensures departmental education requirements and certifications are fulfilled. Manage all shipping operations including loading, unloading, sorting, and palletizing deliveries. Develop and implement continuous improvement plans and procedures that look to increase the optimal function of the shipping and receiving department; Makes recommendations for equipment upgrades. Supervise and track the receipt and delivery of packages, mail, and materials/supplies. Post office box management and related billing. Procurement of department supplies by preparing purchase orders, tracking inventory, verifying order accuracy, and assisting with the check request process. Maintain facilities storage; inventory deliveries including but not limited to janitorial consumables, office supplies, food service deliveries, MEP deliveries, merchandise store and special events deliveries. Maintain accurate delivery schedules and records. Responsible for scheduling service and retaining maintenance records for all department equipment and machinery, including tow motor, compactor, pallet jack, mail machine, mail tracking devices, etc. Maintains and updates the shipping and receiving room resource page on the company intranet. Maintain the order, safety, and cleanliness of the shipping and receiving room. Identify and resolve shipping and receiving discrepancies and mail routing/delivery issues. All other shipping & receiving duties as assigned. (2) Work Cafes and Copy Rooms: Inventory, stock and supply work cafes and copy rooms based on established standards. Assign direct reports routes/floors for regular inventorying and stocking. Cultivate positive working relationships with department points of contact to establish sorting procedures and gain an understanding of business needs. (3) Relationship Management: Manages the relationship and daily responsibilities with third party vendors related to shipping and receiving activities, including FedEx, UPS, DHL, USPS, Eptura, and contracted courier services. Assist Building Services management with budgetary matters for the shipping and receiving department. This includes gathering bids/proposals for work related to the shipping and receiving department and assisting in preparation of annual budget for HQ. Coordinate with other departments including but not limited to Cooperate Accounting and/or department Financial Analyst for departmental chargebacks. Partner with Corporate Safety to maintain standard operating procedures and ensure compliance. (4) Move Requests: Helps to coordinate and assist with box move requests as needed. Move requests can be internal or to and from other Northeast Ohio Sherwin-Williams facilities. Partner with Space Planning team to update employee locations. Operate company-owned vehicles as required. (5) Freight Elevators: Oversight of freight elevator operations. This includes 2 freight elevators and 1 freight dedicated to food service. Ensuring weight compliance when transporting. Operate elevator manually as needed. Report operational issues as needed. (6) Technology Usage: Proper Usage and knowledge of the technology (hardware and software) required for daily job responsibilities, including but not limited to Workspace Management platform, Kronos, postage machine, and third-party shipping platforms (UPS, FedEx, USPS). "Job duties include contact with other employees