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Psychiatric Crisis Specialist I

Join Cleveland Clinic's Lutheran Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Located near downtown Cleveland, you will enjoy its wide variety of shopping and dining, proximity to sporting events, and the option of walking or biking to work. While enjoying the perks of being in the heart of Cleveland, you will also work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Intake Assessment Counselors are members of the Behavioral Health intake team responsible for the through-put of all behavioral health patients at Lutheran Hospital. In this role, you will complete a variety of assessments, identify patient crisis needs, provide crisis intervention, and collaborate with other caregivers to provide the best care possible.

A caregiver in this position works 9:00PM- 7:30AM

A caregiver who excels in this role will:

• Complete comprehensive mental status, psychosocial, risk, and chemical use assessments.

• Identify patient crisis needs.

• Participate in on-going assessment and care plan recommendations for patients with extended time awaiting dispositions.

• Provide crisis intervention services using a therapeutic intervention, which is based on patient centered outcomes, and standards of care, that are based on current research and evidence-based practice.

• Supply information to the medical team for consideration of a differential diagnosis.

• Pursue ongoing education in behavioral health.

• Recognize significant changes in patient condition and respond appropriately.

• Navigate insurance verification and pre-certification processes for behavioral health carve-outs.

• Provide psychoeducation to family and significant others of patients, as well as other co-working caregivers about behavioral health, de-escalation, and/or other related topics to assist in the patient's current plan of care.

• Involve the patient/family (or designee) and other current providers in developing a plan of care individualized to patient cultural, religious, and educational needs.

• Serve as a patient advocate.

• Process referred cases to appropriate disposition, which may include inpatient placement or assistance with community wrap around services for a successful discharge plan.

• Act with integrity in placing charge capture for crisis intervention services provided and documenting all requirements for such services provided.

• Incorporate patient safety goals in daily practice.

• Complete all documentation and records related to patient care.

Minimum qualifications for the ideal future caregiver include:

• BA, BS, MA or MS in a healthcare profession OR MEd, RN, MA or MS.

• Licensed Social Worker (LSW), Licensed Professional Counselor (LPC), Licensed Chemical Dependency Counselor III (LCDC-III) or Registered Nurse (RN).

• Two years of work experience OR two years of an internship in a clinical setting.

• Competency of patient populations (child/adolescent, adult, geriatric), diversity, social determinants of health, community resources, Ohio Revised Code, DSM/ICD, mental illness, chemical use/abuse, basic medical clearance, healthcare law and other competencies as assigned.

• Possession of resources for all communities and counties served by Cleveland Clinic facilities.

Preferred qualifications for the ideal future caregiver include:

• Master's degree in Exercise Physiology.

• Licensed Independent Social Worker (LISW), Licensed Independent Social Worker with Supervisory Designation (LISW-S), Licensed Professional Clinical Counselor (LPCC) or Licensed Professional Clinical Counselor with Supervisory Designation (LPCC-S).

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

• Requires corrected hearing and vision to normal range

• Some positions may be more sedentary work

• Some positions may be more light work

• Require full range of motion, eye-hand coordination

• Require standing or walking for extensive periods of time

• Require some exposure to communicable disease or bodily fluids

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities