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PwC Enterprise Technology TestOps Manager in Cleveland, Ohio

Specialty/Competency: IFS - Information Technology (IT)

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 20%

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.

In quality engineering at PwC, you will focus on implementing leading practice standards of quality in software development and testing processes. In this field, you will use your experience to identify and resolve defects, optimise performance, and enhance user experience.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Analyse and identify the linkages and interactions between the component parts of an entire system.

  • Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.

  • Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.

  • Develop skills outside your comfort zone, and encourage others to do the same.

  • Effectively mentor others.

  • Use the review of work as an opportunity to deepen the expertise of team members.

  • Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.

  • Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

As part of the Software and Product Innovation team you lead the integration of Quality Engineering technologies and manage cloud infrastructure. As a Manager you guide teams in strategic planning, mentoring junior staff, and securing project success while maintaining elevated standards. You play a key role in shaping TestOps strategic roadmaps, promoting the integration of Generative AI features, and managing the renewal processes for tools and infrastructure.

Responsibilities

  • Lead the integration of quality engineering technologies

  • Oversee cloud infrastructure management

  • Guide teams in strategic planning and mentoring

  • Shape TestOps strategic roadmaps

  • Promote the integration of innovative AI features

  • Manage renewal processes for tools and infrastructure

  • Achieve project success while maintaining exemplary standards

  • Foster a culture of continuous improvement

What You Must Have

  • High School Diploma

  • 4 years of experience

What Sets You Apart

  • Bachelor's Degree in Information Technology, Computer Systems Analysis, or Management Information Systems preferred

  • Foundations Certification preferred

  • Demonstrating broad abilities in Quality Engineering

  • Facilitating communication with PwC's senior leadership

  • Managing and enhancing cloud infrastructure

  • Spearheading integration of Quality Engineering technologies

  • Designing and implementing CICDCT pipeline on Azure DevOps

  • Specializing in automated testing frameworks

  • Partnering with clients to build roadmaps

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

The salary range for this position is: $99,000 - $219,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

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