Job Information
Savage Customer Service Coordinator in Cleveland, Ohio
Come work with us! Savage has been designated by USA Today as a Top Workplace and also received recognition as a Military Friendly Employer and a Top Company for Women to Work For in Transportation.
Military Veterans and Reservists are encouraged to apply.
These are just a few of the benefits you can expect from working with Savage:
Excellent Medical, Dental, and Vision Insurance
401k with match
PTO and paid Holidays
Outstanding Culture
Wellness Activities
Team member Discount Program
What you will be doing:
Manage customer orders and inventory systems, a nswering phones and assisting with customer needs, e nters customer orders and rail car shipments in inventory, Insure all rail cars Inbound and Outbound inspections are completed, s caling trucks in and out for load weights, p repare documentation for truck arrivals and departures (Bill of Lading, Truck Arrival Checklist, Truck Departure Checklist), p reparing load schedule for next day’s loads, e nter heating charges in inventory systems
Provide Safety Briefing to new drivers, vendors and visitors
Contacts carriers to schedule pick up times for next day’s loads
Follows company/customer policies and procedures (i.e. internal controls, record retention, verification, etc.)
Requirements of a successful Coordinator:
Ability to follow directions (written and verbal), Attention to detail, self-motivated, and good organizational skills
Knowledge of MS Office Suite to include Word, Excel, and Power Point, Outlook
Anticipates customer needs, e xcellent customer service skills, i dentify problem areas with customers and work with manager to develop a resolution
High School Diploma or GED equivalent
Here are some of the physical requirements of this role:
Coordinator will work on-site in an office setting
Must be able to sit for long periods of time
Must be able to work with telephones, computer and other office equipment
Consistently sit, reach, climb, stoop, kneel and crouch
Walk long distances
Lift up to 25 Lbs regularly
Lift and move 40 lbs at times
Wear required PPE
In the office, you will be frequently exposed to normal office noises such as telephones ringing, copier running, etc. The noise level in the office is typically low to moderate.
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Additional Information:
A complete job description is available upon request
Savage is an Equal Opportunity Employer and maintains a drug-free workplace
California Residents Job Application Privacy Notice
https://savageco.com/careers/california-residents-job-applicant-privacy-notice/
Job Details
Job Family Skilled Player
Pay Type Hourly
Hiring Min Rate 19 USD
Hiring Max Rate 19 USD
