Easter Seals Jobs

The Business Analyst I position exists to support our Oracle software and third-party software investments to ensure they are functioning at peak performance either through support or process improvements. This role provides support in one or more modules of the Oracle eBusiness suite and/or other business applications, as well as serve as backup for other modules or business applications. The position provides support through coordination with all business users and owners for production processes; tracks support tickets, supports enhancements, provides training and ensures testing completion in non-production instances prior to migrating any changes into production. The Business Analyst I functions mostly independently while supporting their assigned applications and projects. This position will at times, collaborate with our BPI Supervisor as needed, and complete cross training with other team members to ensure coverage within the group. The analyst seeks out and collects process improvement requirements, conducts detailed analyses, and assists with solution design for the Oracle modules or financial business applications. This is in part, completed by acting as a liaison between business process owner/system users and the technology resources responsible for system development. Principal Accountabilities Provide quick response to functional user questions/problems for Oracle modules and business applications through consistent production support. Generate and assist with timely help ticket resolution for Oracle modules and business applications. Preserve efficient operation of Oracle modules and business applications through appropriate testing, configuring and patching/upgrading. Support rollouts of existing Oracle modules or business applications to other operating units, as well as new Oracle modules or business applications as approved. Process Improvement Drive continuous improvement in order to provide better support for our clients, reduce costs and maximize the efficient use of resources. Identify process improvement opportunities; define improvement requirements; conduct detailed analysis; support solution design; support project coordination; act occasionally as a liaison between the business and development resources; and support the communication efforts related to process changes. Use transactional lean or other continuous improvement tools consistently. Strategy & Planning Facilitate meetings and follow up with resulting action items. Seek opportunities continuously to increase customer satisfaction and deepen client relationships. Position Requirements: Must be legally authorized to work in country of employment without sponsorship for employment visa status. Education Required: Bachelor's degree in Accounting, Finance, IT or business-related field or equivalent years of experience with 'consistently' meets expectations or higher performance in business analyst/technology related roles Preferred: Master's degree in business related field. Experience 1 year business experience in financial area. Possess ERP and/or financial processes understanding. Preference given to Oracle application experience. Demonstrated process improvement identification and task completion. Preference given to transactional lean certification. Analysis, solution building and documentation skills for processes, requirements, and recommendations. Proven ability to work in a team-oriented, collaborative environment as well as independently. Ability to facilitate meetings and follow up with resulting action items. Demonstrated work efforts with business personnel across divisions and teams. Understand basics of technology impacts, testing processes and controls to safeguard business processes. Develop and maintain relationships with colleagues, clients an