Job Information
Case Western Reserve University Assistant Director in Cleveland, Ohio
POSITION OBJECTIVE
The Assistant Director will evaluate applications for admission and make decisions on the admissibility of candidates. An assistant director interprets and explains admissions decisions to parents and students; interprets and explains university programs and policies paying special attention to the identification of appropriate exceptions to normal processes and procedures. An assistant director conducts evaluative interviews of prospective students, plans and executes recruitment travel based on analysis of data and builds relationships with high school counselors. This staff member conducts information sessions on campus and off, as well as responds to questions from parents, students and families on the phone and via email. This staff member represents all facets of undergraduate education and student life at Case Western Reserve University to prospective students, their parents and high school guidance counselors with friendliness, enthusiasm, patience and respect. All prospective students should be treated equally, without regard to race, religion, age, sex, color, disability, sexual orientation, or national or ethnic origin. This position is eligible for hybrid/remote work arrangements.
ESSENTIAL FUNCTIONS
Make decisions on the admissibility of candidates who apply for undergraduate admission to the university. Analyze and interpret high school and college transcripts, interpret standardized test scores, assess academic achievement (must be able to assess strength of courses with the same title offered at different high schools), evaluate quality of essays, interview reports and letters of recommendation. Synthesize this information to predict the likelihood of success at the university in the candidate¿s indicated area of academic interest. Make admission decisions based on academic program, contributions to high school and community through extracurricular activities, quality of high school, test scores and make judgements based on demographic information in comparison to other candidates. Evaluate and make admission decisions for candidates based on desirability to the University in meeting a multitude of enrollment goals, which requires application of variable standards. Make judgements and identify special cases that need to be reviewed by the director. Assistant Directors have the authority to make decisions on the admissibility of candidates in approximately 95% of admission cases. (35%)
Answer incoming calls and emails from parents, students and counselors while working in the Undergraduate Admission contact center. Orally and in writing, interpret and explain the university's curriculum; describe the culture of Case Western Reserve University undergraduates as well as the campus atmosphere and environment; articulate admission and financial aid policies understanding when exceptions should be made; explain admission decisions. Calm upset, disappointed or angry callers. (22%)
Contact individual high schools to schedule visits. Make decisions about priorities when conflicts between available schools are identified. Contact alumni in recruitment territory to schedule alumni events. Book all airline, lodging, and transportation needs for travel in compliance with university policies. International travel may be included. Reconcile travel expenses within a timely manner while following the university travel guidelines. Execute travel plan. (12%)
Special projects assigned by the director which may include management of events, tour guide program, diversity recruitment, international recruitment or others. Office leadership responsibility. Assume leadership and/or support various office programs and collateral assignments; examples are listed below. Manage student recruiter team and corresponding programs. Recruit volunteers for participation. Train, develop and supervise student recruiters. Plan and implement recruitment related activiti
