Job Information
Tru by Hilton Clearfield/WOODBURY CORPORATION Front Office Supervisor in CLEARFIELD, Utah
We're hiring for a Front Office Supervisor at the Tru by Hilton in Clearfield (Hill Air Force Base). This is a full-time position. Shifts would vary to include days/night, weekdays and weeknights. 1-2 years of experience is required.
Hilton and the Woodbury Group care about your safety where you work. We comply with Hilton brand standards and have adopted a "clean stay" environment to ensure the safety of you and our guests.
Summary of Duties and Responsibilities/ Essential Functions
Responsible for greeting and serving all guests in a courteous and professional manner; respond to guest complaints and requests in a way that is above guest's satisfaction; ensure the safety and security of our guests, associates, and the hotel while providing a welcoming experience; organize, confirm, process, and conduct guest check-ins/check-outs, room reservations, requests, changes, and cancellations; secure payment; verify and adjust billing; run AR daily and invoice the necessary accounts; run weekly AR report and review; handle daily bank deposits; pay invoices on a weekly basis, reconcile all statements monthly; maintain the cleanliness and neatness of the front desk area; ensure that all hotel standards and procedures are applied; other duties may vary upon supervisor's request.
Minimum Qualifications
- High school diploma or equivalent
- Exceptional customer service and organization skills
- Excellent verbal and written communication skills
- Basic computer skills
- Availability to work a variable work schedule
- Must be to work on time
- Must present self in a professional manner regarding personal dress and grooming
- Ability to sit or stand for extended periods of time
- Ability to lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
