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Xerox Client Manager in City of London, United Kingdom

Client Manager

General Information

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City

City of London

State/Province

London

Country

United Kingdom

Department

DIRECT SALES

Date

Thursday, January 2, 2025

Working time

Full-time

Ref#

20034358

Job Level

Individual Contributor

Job Type

Experienced

Job Field

DIRECT SALES

Seniority Level

Associate

Description & Requirements

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About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity)

Overview:

As a Client Manager, you will be responsible for outside business-to-business (B2B) sales, managing the entire sales cycle, gaining new market share, and growing existing accounts. This is a full-time opportunity selling Xerox Office Technology and Services including hardware, software, apps, information technology (IT), and professional services in an assigned territory.

PRIMARY RESPONSIBILITIES:

  • Proactive Client Engagement & Account Ownership: Initiate impactful client outreach to both current and new clients and serve as the first sales point of contact, ensuring client needs are met through tailored solutions and impactful presentations, driving relationship success and business value.

  • Strategic Sales & Revenue Growth: Lead efforts to surpass revenue targets, drive year-over-year growth, and penetrate markets by developing effective sales strategies for digital print solutions and other offerings.

  • Client-Centric Solutions & Collaboration: Understand client requirements and collaborate with cross-functional teams to propose and manage tailored solutions that foster profitable relationships and ensure long-term success.

  • Operational Excellence & Reporting: Maintain efficient sales processes, ensuring data accuracy in back-end systems, while providing detailed monthly forecasts and account-related reports to sales management.

  • Contract Command & Account Leadership: Expertly manage contracts and execute innovative account strategies that drive retention, revenue growth, and overall account success.

  • Continuous Learning & Innovation: Stay updated on industry trends, organizational product changes, and system upgrades to ensure sales efforts align with the latest advancements and deliver exceptional client value.

WHAT YOU NEED TO SUCCEED:

EXPERIENCES:

  • Consistently exceeded B2B sales targets, demonstrating excellence in managing the entire sales cycle from lead generation to successful closure

  • Proven expertise in selling product and services solutions, delivering tailored offerings that meet client needs

  • Knowledge of workplace printing and digital solutions, helping businesses streamline workflows and reduce operational costs would be an asset but not required

  • Proficient in using Microsoft Office, Salesforce CRM, and Microsoft Teams to optimize sales processes, improve client communication, and drive productivity

QUALIFICATIONS, SKILLSETS & ABILITIES:

  • Excellent verbal and written communication skills, essential for effective interaction

  • Great interpersonal, negotiation, and presentation capabilities, enabling effective engagement with clients and colleagues

  • Strong customer engagement skills, emphasizing your ability to build and exceed client relationships

  • Effective collaboration across stakeholders, leveraging sales aptitude with assertiveness, persistence, and keen listening skills

  • Maturity and self-confidence, resilience under pressure and high level of attention to detail

  • Personal drive, internal motivation, and a relentless pursuit of high achievement in every endeavor

  • Willingness to work in a fast-paced environment and constantly adapt to the situation

  • Effectively prioritize and manage multiple tasks and deadlines to ensure timely project completion while maintaining a high level of productivity

  • Independent thinking and proactive execution to own end-to-end responsibility for managing client relationships effectively

If you are a motivated sales professional who thrives on action and innovation, we encourage you to apply and become part of this exciting opportunity.

#LI-MD1

#LI-HYBRID

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

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